Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Teacher (Kindergarten)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

HVAC Service Tech

Company: American Vintage Home

Location: Evanston, IL

Posted Aug 04, 2025

Valid drivers license with a safe driving record. 2+ years of field experience. Diagnose, troubleshoot, and repair HVAC systems, including forced air and…

General Manager

Company: Machine Hospitality Group

Location: Chicago, IL

Posted Aug 04, 2025

Ensure that the bars comply with relevant state and federal guidelines. Handle all guest service issues in an immediate and professional manner.

Restaurant Chef - Nordstrom Cafe - Old Orchard

Company: Nordstrom Inc

Location: Skokie, IL

Posted Aug 04, 2025

A food handler’s card where required by local and state regulations. Train, motivate and develop the kitchen staff while also focusing on the business goals of…

Senior Manager - Segment Communications

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 04, 2025

7+ years of experience in communications, marketing, or related field. Proficiency in content management systems, analytics tools, and multimedia platforms.

Security Supervisor

Company: P4 Security Solutions

Location: Rogers Park, IL

Posted Aug 04, 2025

Customer service and front desk reception. The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium…

Co-Teacher (Grade 3)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Automation Support Engineer

Company: Retiina

Location: Forest Park, IL

Posted Aug 04, 2025

Repair and maintain systems in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment,…

Accountant

Company: Cushman & Wakefield

Location: Chicago, IL

Posted Aug 04, 2025

May be assigned to either accounts payable or receivable and may handle billing/invoicing, cash receipts, data entry, budgets and budgeting, expenses, sales…

Contact Center Rep I

Company: Advocate Aurora Health

Location: Oak Brook, IL

Posted Aug 04, 2025

Major Responsibilities: Customer Care and Service Excellence 1)Promptly answers all incoming calls and other contact methods with the standard professional…

Teacher (Kindergarten)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 04, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Solutions Architect - Central US

Company: Infoblox

Location: Chicago, IL

Posted Aug 04, 2025

Collaborating closely with the field sales teams and our customers , you will help the sales team develop new business by working directly with customers and…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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