Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Chef de Cuisine

Company: Augments Jobs

Location: Chicago, IL

Posted Aug 02, 2025

Oversee the preparation, cooking, and presentation of high-quality meals for both large and small events, catering services, and hotel guests.

Senior Supermarket Rack Refrigeration HVAC Technician

Company: Walmart

Location: Cicero, IL

Posted Aug 02, 2025

Hold a valid state-issued driver’s license with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report. Work vehicle and tools provided.

Registered Nurse

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 02, 2025

Current State of Illinois, Registered Professional Nurse license. Based on the NMH framework for practice, the registered professional clinical nurse (RN) is…

Heating, Ventilation, and Air Conditioning Technician

Company: Going Green Home Solutions LLC

Location: Chicago, IL

Posted Aug 02, 2025

Valid driver's license is required for travel to job sites. Maintain accurate records of service calls, repairs performed, and parts used using smartphone and/…

Tool Room Machinist 1st shift)

Company: Klein Tools

Location: Elk Grove Village, IL

Posted Aug 02, 2025

Fits and assembles parts into complete assembly, using jigs, fixtures, surface plates, surface table, hand tools and power tools. Ability to weld is a plus.

Electrician AC Eng

Company: Metra

Location: Chicago, IL

Posted Aug 02, 2025

In addition to installing and repairing HVAC systems, this position is responsible for construction, maintenance, repairs, and wiring of medium voltage…

OTR Semi Truck Driver (2yrs CDL-A, EXP Req)

Company: ZoZi Business Solutions, LLC

Location: Chicago, IL

Posted Aug 02, 2025

Proven experience in truck driving with a valid commercial driver's license (CDL). This role requires a strong commitment to safety, excellent driving skills,…

Analytics & Reporting Analyst

Company: Health Care Service Corporation

Location: Chicago, IL

Posted Aug 03, 2025

BASIC FUNCTION: (TECHNICAL CLAIMS)/ (CLAIMS) This position is responsible for improving health care operations by identifying business process re-engineering…

Lead Business Intelligence Analyst

Company: Caterpillar

Location: Chicago, IL

Posted Aug 02, 2025

REQS: This position requires a master’s degree, or foreign equivalent, in Data Science, Computer Engineering, Industrial Engineering, or related field plus 4…

HVAC Install Manager

Company: Precision Today

Location: Franklin Park, IL

Posted Aug 02, 2025

This includes creating project schedules, managing budgets, and coordinating with other contractors and suppliers.

Print Production Designer

Company: Cushing

Location: Chicago, IL

Posted Aug 02, 2025

Be present at (in-person or video) client intake/review meetings, take notes, and translate design feedback and intention into design work. $22 – $26/hour.

Teacher (2nd Grade)

Company: Chicago Public Schools

Location: Chicago, IL

Posted Aug 02, 2025

ESSENTIAL FUNCTIONS: Responsible for instructional planning, including, but not limited to, providing written lesson plans and preparation in accordance with…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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