Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Customer Service Associate

Company: Jet Brite

Location: Chicago, IL

Posted Aug 01, 2025

Strive for customer satisfaction by ensuring a thorough and enjoyable wash for all guests. Must live within a 25-minute commute of Jet Brite location.

Industries Associate Product Marketing Manager

Company: Salesforce

Location: Chicago, IL

Posted Aug 01, 2025

We are looking for someone that embraces new opportunities, challenges themselves to deliver consistent excellence, enjoys communicating the benefits and…

Executive Chef

Company: Sodexo Live! (Salary)

Location: Chicago, IL

Posted Aug 01, 2025

The Executive Chef will train and manage culinary personnel and supervise/coordinate all related culinary activities; estimate food consumption and requisition…

CNC MACHINE SHOP MAINTENANCE MANAGER AND MACHINE OPERATOR

Company: Demco Products Inc

Location: Oak Lawn, IL

Posted Aug 01, 2025

The Maintenance Manager role consists of maintaining and repairing the following machines, primarily with troubleshooting program issues, electrical problems,…

Automotive Controller- Luxury

Company: Ed Napleton Automotive Group

Location: Chicago, IL

Posted Aug 01, 2025

18+ years of age or older to comply with the company driving policy. Ability to explain technical financial information in an understandable manner.

Sales Lead / Sales Associate - Women's Retail Clothing (Skokie)

Company: FOX'S

Location: Skokie, IL

Posted Aug 01, 2025

FOX’S is looking for a sales professional to style and wardrobe our customers in our Skokie location.*. This is an exciting position for anyone who enjoys the…

Experienced Service Plumber

Company: FlowPro Plumbing

Location: Lombard, IL

Posted Aug 01, 2025

Valid driver's license and a clean driving record. Upon arrival, you greet clients with a smile, ready to inspect their plumbing systems, identify issues, and…

Customer Service - Days

Company: Endeavor Health

Location: Elmhurst, IL

Posted Aug 01, 2025

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. High School Diploma or GED.

Security Officer

Company: Guardian Security Services

Location: Des Plaines, IL

Posted Aug 01, 2025

Sign in and out all guests and vendors. Must maintain a working telephone at all times. Must have a valid Permanent Employee Registration Card (PERC) or willing…

Senior Marketing Manager - Brand & Product

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 01, 2025

Collaborates with channel partners to develop campaigns, events, collateral and more to support the enrollment plan. Complies with all policies and standards.

Senior Construction Project Manager

Company: Engtal

Location: Chicago, IL

Posted Aug 01, 2025

Bachelor's degree in Construction Management, Civil Engineering, or a related field preferred. 5+ years of Project Manager experience from a general contractor.

Senior Accountant

Company: Auto Driveaway

Location: Lombard, IL

Posted Aug 01, 2025

Bachelor’s Degree in accounting or related field, CPA or CPA candidate a plus. Data entry into multiple systems. Assist with month-end and year-end close.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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