Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Registered Nurse (RN) 12 HR Shift

Company: ALIYA of Evanston

Location: Evanston, IL

Posted Aug 02, 2025

Active Registered Nurse (RN) license in the state of Illinois. Collaborate with allied health team members to develop and implement individualized care plans.

2nd Shift Welder 3

Company: Weiss-Aug – Elk Grove Village, IL

Location: Elk Grove Village, IL

Posted Aug 02, 2025

Proficiency in usage of tools such as a ruler, tape measure, caliper to perform accurate measurements per specific print and drawing tolerance.

Tax Accountant II

Company: Bank of America

Location: Chicago, IL

Posted Aug 02, 2025

Prepares complex federal and state individual income tax returns and gift tax returns. Job expectations include complying with client focused service standards,…

RETAIL SALES CONSULTANT - The Dump Luxe Furniture Outlet

Company: NEW VENTURE HOLDINGS, LLC

Location: Lombard, IL

Posted Aug 01, 2025

We will provide you with a Training Program and your own Sales Coach to help you learn the ropes, hone your skills, and become a sales superstar in no time.

Retail Associate - Chicago (Part-time)

Company: Portland Leather Management Llc

Location: Chicago, IL

Posted Aug 02, 2025

This job is for social people who love the smell of leather, organizing beautiful products, and helping people. Knowledge of proper payment procedures.

Substation Electrician

Company: Metra

Location: Chicago, IL

Posted Aug 02, 2025

Must have a valid driver’s license. Starting pay rates may vary based on entry rates in the Collective Bargaining Agreement (CBA). High School Diploma or GED.

Analyst, Quantitative Insight

Company: Hall and Partners

Location: Chicago, IL

Posted Aug 01, 2025

You will develop your research skills in areas such as questionnaire design, data checking, and use of data analysis packages.

Security Officer

Company: Securitas

Location: Des Plaines, IL

Posted Aug 02, 2025

Valid driver's license and clear driving record required. Frequent interactions with client employees and guests. Prior security experience a plus.

Environmental Services Tech II

Company: Shriners Children's

Location: Chicago, IL

Posted Aug 02, 2025

In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of…

Overnight Armed Field Supervisor

Company: Kates Detective Agency

Location: Chicago, IL

Posted Aug 02, 2025

Valid and current armed security license. Ensure all team members are in compliance with company policies and licensing requirements.

Chef/Head Cook - Full Time

Company: Generations at Oakton Arms

Location: Des Plaines, IL

Posted Aug 02, 2025

Coordinate activities for dining rooms and kitchen, such as theatre nights, residents' choice days, outdoor events, holidays and marketing events.

Industrial HVAC Technician (Direct Hire)

Company: Kelly Services

Location: Skokie, IL

Posted Aug 01, 2025

Possess an EPA license for refrigerant systems and can read electrical schematics. In addition, employees are entitled to earn paid sick leave under the…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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