Excellent Customer Service Jobs in Chicago, IL

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Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Service Technician/Machinist

Company: Goulds Pumps IPG LLC

Location: Chicago, IL

Posted Aug 01, 2025

Building on centuries of pump design experience, PRO Services provides an array of services focuses on reducing equipment total cost of ownership and increasing…

Special Education Teacher

Company: Helping Hand

Location: Countryside, IL

Posted Aug 01, 2025

You'll lead instruction, develop IEPs, mentor support staff, and create a safe, inclusive, and enriching environment for students ages 3-22 with intellectual…

Regional CDL A Truck Driver

Company: Zeller Transportation

Location: Chicago, IL

Posted Aug 01, 2025

Let us help fuel your career growth as a Regional CDL-A truck driver with Zeller! Right now, we have regional truck driver opportunities open with high earning…

CDL A Company Truck Driver Regional

Company: Go-To Transport, Inc

Location: Chicago, IL

Posted Aug 01, 2025

Must have CDL A license. Clean driving record , no more than 1 accident in last 12 months, no more than 3 in the last 36 months. $10,000 life insurance policy.

Senior Associate Brand Manager - Goodnites®

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 01, 2025

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. In this role, you will:

Commercial HVAC Technician

Company: Thermaster Mechanical

Location: Lombard, IL

Posted Aug 01, 2025

Our work is primarily made up of service calls, preventative maintenance and occasional projects, for industrial and commercial clients at shipping,…

Team Lead, Airport Customer Experience Administration

Company: American Airlines

Location: Chicago, IL

Posted Aug 01, 2025

Provides assistance with preparation of management presentations, analysis on trends and special projects as required. All you'll need for success.

Licensed Construction Plumber

Company: The Contractor Consultants

Location: Chicago, IL

Posted Aug 01, 2025

Reliable transportation and a valid driver's license. This is a hands-on, field-based role that demands strong technical knowledge, excellent troubleshooting…

CNC Machine Operator II

Company: Ingersoll Rand

Location: Alsip, IL

Posted Aug 01, 2025

Follow company safety procedures and standards to insure individual and collective safety, in addition to avoiding unnecessary risk to oneself, co-workers,…

Sales & Production Assistant - Large Retail Customers

Company: MACVAD USA

Location: Lincolnwood, IL

Posted Aug 01, 2025

A full driver’s license is required. Our ideal candidate would be someone with experience working for wholesalers, sourcing agents or large retailers.

Senior Accountant (Contract)

Company: BG Staffing - BG Multifamily

Location: Chicago, IL

Posted Aug 01, 2025

Proven experience in cash management, double entry bookkeeping, corporate accounting, and budgeting. Manage cash flow and perform cash management activities to…

Clinical Pharmacist Night Shift

Company: Advocate Aurora Health

Location: Park Ridge, IL

Posted Aug 01, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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