Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Graphic Designer - Creative Production

Company: Resourceful Talent Group

Location: New York, NY

Posted Aug 20, 2025

Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). Bachelor’s degree in Graphic Design, Visual Arts, or a related…

Experienced Plumber (valid NYS Driver License)

Company: Gerard's Plumbing & Heating Corp.

Location: Brooklyn, NY

Posted Aug 20, 2025

Must have a valid NYS driver’s license. Assemble and install pumps, valves, pipe fittings and fixtures. Troubleshoot and test plumbing systems.

Facility Attendant

Company: EXOS

Location: New York, NY

Posted Aug 20, 2025

Maintain an inventory of cleaning supplies and locker room amenities. Maintain a high level of cleanliness in the locker rooms at all times.

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 20, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Senior Presentation Associate

Company: RR Donnelley

Location: New York, NY

Posted Aug 20, 2025

Perform work in presentation design, including, but not limited to creating and editing multi-page/multi-section documents using templates and style sheets for…

Fuel Delivery Drivers Wanted In Brooklyn - Join Our Growing Team

Company: Diesel Distribution Company

Location: Brooklyn, NY

Posted Aug 20, 2025

Operate the tanker truck and drive to customer sites for fuel deliveries. As a driver, you will be responsible for fueling customer tanks, vehicles, and…

Kindergarten Teacher

Company: PAVE Academy Charter School

Location: Brooklyn, NY

Posted Aug 20, 2025

Teachers will instruct ELA, math, social studies, science, and character development. In addition, all PAVE teachers will implement PAVE's curriculum and…

Security Operations Center Analyst

Company: Inter-Con Security Systems

Location: New York, NY

Posted Aug 20, 2025

As an SOC (Security Operations Center) Operations Analyst; reporting to the facility Supervisor, you will be responsible for supporting Inter-Con’s…

Lead Software Engineer, Android (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop Android client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Graphic Designer - Creative Production

Company: Resourceful Talent Group

Location: Manhattan, NY

Posted Aug 20, 2025

Proficiency in design tools such as Adobe Creative Suite (Photoshop, Illustrator, InDesign). Bachelor’s degree in Graphic Design, Visual Arts, or a related…

Data Analyst, Marketing

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 20, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

Unarmed Security Officer for High End Hotels and Residentials

Company: Doyle Security Services

Location: New York, NY

Posted Aug 20, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. High School Diploma or G.E.D.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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