Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Manager

Company: The LiRo Group

Location: New York, NY

Posted Aug 21, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

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Temporary Data Analyst/Researcher

Company: The New School

Location: New York, NY

Posted Aug 21, 2025

Support student persistence and retention initiatives, including the implementation of the university-wide advising awareness campaign, Student Retention Summit…

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Bathroom Attendant

Company: Zuma Restaurants

Location: New York, NY

Posted Aug 20, 2025

Previous experience in a customer service or hospitality role preferred, with a demonstrated ability to provide attentive and courteous service to guests in a…

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Tax Manager

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

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Lead Software Engineer, iOS (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Aug 20, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

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ED Pharmacist

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Aug 20, 2025

Maintains knowledge of field by participating in continuing education programs in accordance with department policies as stated in the Joint Commission…

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Data Analyst, Fundraising

Company: United Jewish Appeal-Fed of Jewish

Location: New York, NY

Posted Aug 21, 2025

Bachelors in Data Analytics / Data Science, Computer Science, Statistics, Mathematics, Business Analytics, or similar field is required.

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Doorman

Company: NP prop mgmt

Location: Queens, NY

Posted Aug 21, 2025

Greet residents and guests; maintain a welcoming lobby. Prior doorman/concierge, security, or hospitality experience preferred. Job Types: Full-time, Part-time.

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Special Event Officer

Company: Elite Investigations

Location: Manhattan, NY

Posted Aug 20, 2025

High school diploma or equivalent (some events may require security certification). Ensure all guests comply with venue rules and event access protocols.

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Customer Support Specialist

Company: Star Communications LLC.

Location: New York, NY

Posted Aug 20, 2025

Tech-savvy and quick to learn new platforms. Troubleshoot product or service issues with clarity and empathy. Respond to customer inquiries via chat, email, and…

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Tax Senior

Company: Deloitte

Location: New York, NY

Posted Aug 21, 2025

Bachelor's degree in accounting, business, finance or other business-related field. Licensed CPA in state of practice/primary office if eligible to sit for the…

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Senior Data Scientist - Digital + Customer

Company: Macy’s

Location: New York, NY

Posted Aug 21, 2025

This role collaborates with cross-functional teams to identify opportunities where data science can add value, applying cutting-edge AI techniques to large…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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