Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

AI Engineer

Company: Titan

Location: New York, NY

Posted Aug 11, 2025

Collaborate with AI and backend engineers to integrate our AI-powered platform into customer-facing tools. Bonus: Experience with LLMs, fine-tuning, prompting,…

Investigative Analyst

Company: New York County District Attorney's Office

Location: New York, NY

Posted Aug 11, 2025

Level 1 – bachelor’s degree from an accredited college and one (1) year of experience either as a paralegal in the criminal justice field or equivalent.

Project Manager

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 11, 2025

Acquire a thorough understanding of project requirements and objectives; review all project documents, including drawings, specifications, contracts, scope of…

Product Manager - Flooring Wholesaler

Company: Confidential

Location: New York, NY

Posted Aug 11, 2025

Sample Manufacturing: Work with Sample leadership and manufacturing to get new products and marketed programs to market in a timely fashion as well as manage…

Retail Sales Associate, Flushing - Part Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 11, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Security Dispatcher

Company: GUARDIAN SECURITY SERVICES

Location: New York, NY

Posted Aug 11, 2025

Answering calls: Professionally receive incoming calls, roll call, and covering open posts in a timely manner. Must have good decision making skills.

Influencer Marketing Manager, Amazon MGM Studios

Company: Metro-Goldwyn-Mayer Studios Inc.

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

AI Product Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 11, 2025

Fluency with modern LLM platforms and AI-assisted engineering tools (e.g., Cursor, Claude Code), with a bias toward rapid experimentation and a working…

Unarmed Security Officer

Company: Doyle Security Services

Location: New York, NY

Posted Aug 11, 2025

Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Monday to Friday 1100 - 1900.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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