Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Nordstrom Sales Associate pop up

Company: The Ballet

Location: New York, NY

Posted Aug 12, 2025

As a Sales Associate, you will play a key role in driving sales and enhancing the shopping experience for our customers.

Data Scientist - Client Insights Specialist

Company: Apple

Location: New York, NY

Posted Aug 12, 2025

This individual will: - Highlight themes of insights which will have the most impact and pilot new insights - Use sophisticated data analytics and statistical…

TV Business Project Manager

Company: Apple

Location: Culver City, CA

Posted Aug 12, 2025

You will lead the end to end implementation of multiple mid-to-large scale video initiatives with overlapping timelines, coordinate all phases of projects…

Construction Laborer

Company: Rusk Renovations Inc.

Location: New York, NY

Posted Aug 12, 2025

Ability to constantly move, position, or install items including but not limited to: sheetrock, plywood, tools, lumber, corner bead etc. briskly and carefully.

Digital Solution Business Analyst, Portfolio Performance Monitoring

Company: Macquarie Group Limited

Location: New York, NY

Posted Aug 12, 2025

Exceptional communication, stakeholder management, and organizational skills, and the ability to translate complex data into actionable insights for both…

Campus Security Assistant

Company: BXCC Public Safety Department

Location: Bronx, NY

Posted Aug 12, 2025

Answer department telephone lines, including emergency calls. Act as a First Responder to alarms and calls for service. Job Types: Full-time, Part-time.

Manager, Information Security Office Consultant

Company: Capital One

Location: New York, NY

Posted Aug 12, 2025

At least 3 years of experience with Architecture design, software design, networking or Cloud infrastructure. Capital One is an equal opportunity employer (EOE,…

Immunizing Pharmacist

Company: Medical Recruitment Strategies

Location: Redwood City, CA

Posted Aug 12, 2025

Valid driver’s license and ability to travel if needed. In compliance with company protocols and state regulations. Hours: (Part-Time/Full-Time)*.

Heating, Ventilation, and Air Conditioning Mechanic

Company: VS COOLING INC

Location: Brooklyn, NY

Posted Aug 12, 2025

Valid driver's license is required; experience driving larger vehicles is a plus. Experience in field service roles that involve appliance repair or equipment…

Trade Marketing & Pricing Manager - North America (New York City - Hybrid Schedule)

Company: Confidential Auto Company

Location: New York, NY

Posted Aug 12, 2025

BA’s Degree in Marketing, Business, or a related field. Proficient in using data analytics tools and marketing software.

Temporary Mens' Locker Floor Porter

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 12, 2025

Continuously strive for complete members/guests’ satisfaction – including cooperating with last minute changes/additions. Follow diagrams and event orders.

Cloud DevOps Architect

Company: Rivago Infotech Pvt

Location: New York, NY

Posted Aug 12, 2025

You will engage directly with clients, lead technical presentations, and partner with cross‑functional teams to deliver enterprise-grade architectures across…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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