Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Trades Specialist, Plumber/ Steamfitter, Kingsboro Psychiatric Center, P26721

Company: Mental Health, Office of

Location: Brooklyn, NY

Posted Aug 11, 2025

Successful completion of the traineeship and the training program includes a total of 288 hours of trade-specific class room instruction, 45 hours of technical…

Influencer Marketing Manager, Amazon MGM Studios

Company: Amazon.com

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

Customer Service and Sales Representative (Full-Time)

Company: ELEVANCE

Location: Manhattan, NY

Posted Aug 11, 2025

Provide excellent customer service and build brand trust. Motivated by performance-based rewards. Engage with local residents and provide product/service info.

AWS Solutions Architect

Company: InfiCare

Location: Redwood City, CA

Posted Aug 11, 2025

Bachelor's degree in Computer Science, Information Technology, or related field. AWS Certified Solutions Architect certification.

CUSTOMER SERVICE REPRESENTATIVES (NEW YORK)

Company: EmblemHealth

Location: New York, NY

Posted Aug 11, 2025

Receive, answer and/or record telephone/correspondence/e-mail inquiries from subscribers, providers, and other consumers relating to areas of coverage, payment…

Care Experience Representative – Cantonese Required (Full-Time or Part-Time)

Company: Healthcare Agency

Location: Flushing, NY

Posted Aug 11, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

Pastry Sous Chef - Eataly Flatiron

Company: Eataly

Location: New York, NY

Posted Aug 11, 2025

Availability to work onsite with a flexible schedule often including evenings and weekends. SHOP a selection of high-quality Italian, local and homemade…

Shade Installer

Company: Audio Command Systems

Location: Westbury, NY

Posted Aug 11, 2025

Valid driver’s license and reliable transportation to job sites. Document installation progress, field conditions, and final sign-off.

Construction Project Manager

Company: Prestige Properties & Development

Location: New York, NY

Posted Aug 11, 2025

This position will lead the design and construction team in all facets of project and construction management for new and existing properties.

Registered Nurse

Company: Oak Street Health

Location: Sun City, AZ

Posted Aug 11, 2025

Active Registered Nurse (RN) Licensure in good standing with the applicable state. Qualified applicants with arrest or conviction records will be considered for…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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