Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Customer Support Associate

Company: ABS Incorporated

Location: National City, CA

Posted Aug 12, 2025

Process all sales orders for business owners and follow through until the installation of their new service has arrived.

Special Educator (Birth - Grade 2)

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

Therapists can create their own schedule and workload based on personal availability and preferences, and, be a part of a care team that will include the family…

Growth Operations Solutions Architect

Company: Apple

Location: Culver City, CA

Posted Aug 12, 2025

The Growth Operations Solutions Architect will work cross-functionally with various teams including growth marketing, product, engineering, and business to…

Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 12, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

Principal Multi-Cloud Solutions Architect

Company: Apple

Location: New York, NY

Posted Aug 12, 2025

In this role, you will help Apple engineering teams design and implement solutions for sophisticated technical challenges.

Security Officer

Company: M Social Times Square Hotel

Location: New York, NY

Posted Aug 12, 2025

Assist guests to their rooms or assist guest’s w/entry into their rooms according to hotel standards. High School diploma or equivalent and/or experience in a…

Laborer - Laborer - AMA Group

Company: Legence

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Aug 12, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Service Electricians

Company: Mauceri Electric Corp.

Location: Middle Village, NY

Posted Aug 12, 2025

This position requires a clean valid drivers license as you will routinely be driving a company truck. Applicant must have experience working from company truck…

Laborer - Laborer - AMA Group

Company: AMA Group

Location: New York, NY

Posted Aug 12, 2025

Prior experience on construction sites preferred, but not required. Install temporary protective coverings on floors, walls, and other finished surfaces to…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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