Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Senior Data Scientist - Remote/Hydrid

Company: Preston Harris Group

Location: New York, NY

Posted Aug 08, 2025

Build state-of-the-art machine learning models for which you own from design all the way through to production, and communicate your results to broad technical…

Assistant Kitchen Supervisor

Company: HELP USA

Location: New York, NY

Posted Aug 08, 2025

You will be responsible for helping with food preparation, food service, and kitchen cleanliness. The Assistant Kitchen Manager will report to the Safety…

Senior Data Analyst

Company: Metropolis

Location: New York, NY

Posted Aug 07, 2025

Craft complex SQL queries and perform ad hoc analysis to answer critical business questions and evaluate the impact of new features.

Freelance Production Designer

Company: Fox Corporation

Location: New York, NY

Posted Aug 07, 2025

Complete knowledge and proficiency in of all the latest design tools, platforms, and versions of applicable software programs - Mac OS, Adobe Creative Suite (…

Product Analyst

Company: Macy’s

Location: New York, NY

Posted Aug 07, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Ownership: Desire and ability to take ownership of…

SECURITY GUARD

Company: INWOOD ACADEMY FOR LEADERSHIP CHARTER SCHOOL

Location: New York, NY

Posted Aug 07, 2025

Monitor school grounds and school entrances to ensure only authorized personnel and authorized visitors access the school; if assigned to the main entrance,…

Flagger - Traffic Control

Company: Propark Mobility

Location: New York, NY

Posted Aug 08, 2025

Provide the company’s standards of service with each customer, including maintaining the required uniform appearance, stating the company greeting, answering…

Head Electrician

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Aug 07, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Business Analyst

Company: bEdge Tech Services

Location: New York, NY

Posted Aug 07, 2025

Proficiency in data analysis tools such as Tableau, Power BI, Looker, and analytics methodologies. Excellent communication skills to convey technical…

Senior Software Engineer - HSM

Company: BitGo

Location: New York, NY

Posted Aug 08, 2025

Experience in Git/GitHub and branching methodologies, code review tools, CI tools, etc. Bachelor's or Master's degree in Computer Science, Mathematics,…

Associate Customer Service Rep-Post-2022 Contact Center

Company: National Grid

Location: Brooklyn, NY

Posted Aug 07, 2025

Scheduling field orders in alignment with customer expectations. Investigate and analyze customer issues and develop appropriate solutions to satisfy customer…

Business Data Analyst – Hourly Data Management

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 07, 2025

To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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