Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Junior Analyst – North America

Company: mytheresa.com

Location: New York, NY

Posted Aug 08, 2025

Staff discount of up to 30%. In this role, you will support our team in analyzing processes, identifying improvement opportunities, and helping implement…

Junior Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Aug 08, 2025

Bachelor’s degree in a related field preferred. Uphold maintenance and safety standards, ensuring compliance with state and federal regulations for food storage…

Sr. Accountant

Company: Robert Half

Location: New York, NY

Posted Aug 08, 2025

Bachelor’s degree in Finance, Accounting or related field. Monitor and reconcile daily sales, revenue, and cash activity; investigate discrepancies and support…

Junior Graphic Designer

Company: Mejuri

Location: New York, NY

Posted Aug 08, 2025

Leverage AI tools (e.g., Midjourney, Runway, DALL·E, or Adobe Firefly) to develop campaign mockups, internal visuals, and pre-visualizations that help gain…

Per Diem Registered Nurse - Inpatient Psychiatry - Days

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Aug 08, 2025

Current New York State RN license. BLS certification from the American Heart Association. Graduate from an accredited School of Nursing.

Customer Service Representative, C&E

Company: HOUSING PRESERVATION & DVLPMNT

Location: New York, NY

Posted Aug 08, 2025

Help with data entry, generally, and inputting data into SharePoint, specifically relating to incoming mail, whether virtual or in hard copy;

HVAC/R Technician

Company: SUNGS HVAC

Location: New York, NY

Posted Aug 08, 2025

This role requires mechanical knowledge and the ability to work with various tools and equipment in the field.

Front Desk/Call Center

Company: Goldie's Consulting

Location: Brooklyn, NY

Posted Aug 08, 2025

Answer phones in a professional, courteous manner and handle calls appropriately. Strong communication and phone etiquette skills.

Executive Chef

Company: DIG INN

Location: New York, NY

Posted Aug 08, 2025

Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and training up concierge roles in the restaurant…

FCM - Campaign Manager, FCM Americas - New York, NY

Company: FCM

Location: New York, NY

Posted Aug 08, 2025

Understanding of marketing analytics tools and platforms (e.g. Google Analytics, Salesforce CRM systems, marketing automation tools) preferred.

Data Analyst

Company: Healthcare Risk Advisors, Inc.

Location: New York, NY

Posted Aug 08, 2025

Consistently develop and produce new innovative visuals and data stories using data visualization tools. The ideal candidate will have an eagerness to learn, an…

Project Manager (Remote)

Company: Broadridge

Location: New York, NY

Posted Aug 08, 2025

Identify project bottlenecks, risks, and opportunities, provide analysis and recommendations on progress of projects and serve as the escalation point for…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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