Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Startup Solutions Architect, AWS Startups

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

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Principal Multi-Cloud Solutions Architect

Company: Apple

Location: New York, NY

Posted Aug 07, 2025

In this role, you will help Apple engineering teams design and implement solutions for sophisticated technical challenges.

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Special Education Teacher

Company: LEAGUE TREATMENT CENTER

Location: Brooklyn, NY

Posted Aug 07, 2025

Must have NYS Student with Disabilities teaching certification (Birth-Grades 2). Assess developmental functioning and learning skills of students based on IEP…

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Plumbing Dispatcher

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Maintain accurate records of service calls, job statuses, quotes, and invoices using dispatching and CRM software. Job Type: Full-time/on-call.

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Part Time Sales Associate for Luxury Linen Boutique

Company: Yves Delorme

Location: New York, NY

Posted Aug 07, 2025

Applicant should have some flexibility with hours, and have past retail experience (preferably high end). Design background would definitely be a plus, but not…

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Cosentini Associates - Mechanical, Electrical, Plumbing and Fire Protection Engineers (Hybrid)

Company: Tetra Tech

Location: New York, NY

Posted Aug 07, 2025

Please no phone calls or agencies. Tetra Tech’s employees work together to comply with all applicable health & safety practices and protocols, including public…

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Presentation Designer - Investment Banking (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Aug 07, 2025

Excellent design sense and awareness of current design trends. Ability to make independent decisions and use problem-solving skills.

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Startup Solutions Architect, AWS Startups

Company: Amazon.com

Location: New York, NY

Posted Aug 07, 2025

You'll collaborate closely with customers technical and business leadership, understanding their business goals, technical requirements, and challenges to craft…

View Details Apply on SimplyHired

Plumbing Technician

Company: Maxwell Plumb

Location: Queens, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

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Principal Engineer

Company: Y LIFT

Location: New York, NY

Posted Aug 07, 2025

*Lead by example*: Architect, design, and develop cutting-edge web applications with Flutter (frontend) and backend systems using Rust, Go, and Python.

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Plumbing Technician

Company: Core Values Talent

Location: Glendale, NY

Posted Aug 07, 2025

Valid driver’s license and clean driving record. Valid plumber’s license and certifications as required by local and state regulations.

View Details Apply on SimplyHired

Part-Time Remote Graphic Designer

Company: Focus Camera

Location: Brooklyn, NY

Posted Aug 07, 2025

Prepare and package design files for cross-functional use and vendor submissions. 1+ years of experience in graphic design, preferably in an e-commerce or…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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