Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Member Service Representative - Asian Languages

Company: Hamaspik Choice

Location: Brooklyn, NY

Posted Jul 30, 2025

The role of the Member Service Representative provides support and service to members of the Medicare Advantage Plan, by answering questions, resolving issues…

HR Data Analyst

Company: DEPARTMENT OF CORRECTION

Location: Queens, NY

Posted Jul 30, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Registered Nurse / On-Call

Company: ResCare Community Living

Location: National City, CA

Posted Jul 30, 2025

Holds a bachelor's degree in nursing or related health and human services field from an accredited college or university OR an RN from an accredited two-year…

Customer Service Representative (Temp to hire)

Company: JobSquad Staffing Solutions

Location: Brooklyn, NY

Posted Jul 30, 2025

Experience in food manufacturing, seafood or specialty food industry a plus. Responsible for taking and entering orders, confirming order logistics, and other…

Registered Nurse / RN / 12k Bonus

Company: ResCare Community Living

Location: National City, CA

Posted Jul 30, 2025

Valid driver’s license from state of residence. About our Line of Business: ResCare Community Living, an affiliate of BrightSpring Health Services, has five…

Customer Service Specialist

Company: JobSquad Staffing Solutions

Location: Brooklyn, NY

Posted Jul 30, 2025

Experience in food manufacturing, seafood or specialty food industry a plus. Responsible for taking and entering orders, confirming order logistics, and other…

HAL - Chef de Cuisine TAM

Company: Holland America Line

Location: New York, NY

Posted Jul 30, 2025

Acts as a corporate brand ambassador with onboard teams supporting and driving all long-term company goals and brand direction.

Omakase Chef

Company: Takumi Omakase

Location: New York, NY

Posted Jul 30, 2025

Sushi Chefs must possess excellent guest service and comfort interacting with guests. This position will work at the omakase counter, working during service,…

Analyst, People Analytics & Reporting

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Serve as SME on Business Warehouse/SAP reporting environments functionality and data while providing functional guidance to SAP HCM & Business Warehouse HR…

Associate Data Science Analyst/Engineer

Company: NYU Langone Health

Location: New York, NY

Posted Jul 30, 2025

PhD degree in a quantitative field (Biomedical Informatics, Computer Science, Machine Learning, Applied Statistics, Mathematics or similar field) + 2 years…

Project Manager, Store Planning & Design (Luxury Beauty)

Company: 24 Seven Talent

Location: New York, NY

Posted Jul 30, 2025

Serve as the primary liaison with vendors to coordinate design and installation needs—including new initiatives, design functions, and installation details.

Security Guard

Company: Foot Locker

Location: New York, NY

Posted Jul 30, 2025

Requires valid NY State security guard license (may be in the process or obtaining). As a condition of continued employment, Security guards must maintain…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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