Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

CDL Class C Driver

Company: DPR Construction

Location: Redwood City, CA

Posted Jul 30, 2025

Qualified driving and towing skills. Prolonged periods sitting in a vehicle/truck and operating the vehicle/truck safely. Maintain a safe work environment.

HOURLY - Security Officer Part Time

Company: Blue Chip Pros

Location: Queens, NY

Posted Jul 30, 2025

Minimum of one year experience in security. High school diploma or equivalent is required. Must have Current NYS Security Guard License.

Pharmacist

Company: ALLWIN RX

Location: Brooklyn, NY

Posted Jul 30, 2025

Accurately review and dispense prescriptions in compliance with state and federal regulations. Collaborate with healthcare professionals to optimize patient…

Senior Solutions Architect, Buy with Prime and Multi-Channel Fulfillment (MCF), BwP/MCF

Company: Amazon Stores

Location: New York, NY

Posted Jul 30, 2025

The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes.

Journeyman Mason/Stoorker (5+ Years Exp) High End Landscape Projects

Company: Folia Gardens

Location: Brooklyn, NY

Posted Jul 30, 2025

Smartphone is a must and clean drivers license a plus. Safely and efficiently operates a variety of masonry equipment, power tools, and hand tools to complete…

senior tax accountant

Company: WINITSKY GROUP CPA

Location: Manhattan, NY

Posted Jul 30, 2025

CPA certification or progress towards certification is preferred. Bachelor’s degree in Accounting, Finance, or a related field.

Project Manager – Practice Relocation

Company: New Hope Fertility Center

Location: New York, NY

Posted Jul 30, 2025

Ensure readiness of administrative tools (phones, computers, office supplies, etc.). Proficiency with Microsoft Office and project tracking tools (e.g., Excel,…

HAL - 3rd Electrical Officer

Company: Holland America Line

Location: New York, NY

Posted Jul 30, 2025

Maintains and repairs electrical installation in the Hotel Department, including light systems, dimmer systems, sliding doors and kitchen equipment.

Lead Solar Electrician

Company: NYS Essential Power

Location: Manhattan, NY

Posted Jul 30, 2025

Utilize voltmeters and other diagnostic tools to troubleshoot electrical issues. Familiarity with power tools and electrical testing equipment such as…

Staff Accountant

Company: VIllageCare of New York

Location: New York, NY

Posted Jul 30, 2025

You will also support the preparation of cash flow forecasts, perform account reconciliations, and maintain accurate records of cash transactions.

Analyst, Marketing Data

Company: NBCUniversal

Location: Universal City, CA

Posted Jul 30, 2025

Bachelor’s degree in Business, Marketing, Data Science, Statistics, Economics, or other relevant field. Use analytics tools and data visualization techniques to…

Cleaner/Janitor

Company: Hell's Kitchen Barbers

Location: New York, NY

Posted Jul 30, 2025

The ideal candidate will be responsible for maintaining cleanliness and order in various facilities, ensuring a safe and welcoming environment for all occupants…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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