Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Senior Accountant (5+ Years Experience)

Company: Table 87

Location: Brooklyn, NY

Posted Jul 30, 2025

*Reconcile daily cash deposits* and credit card activity for multiple locations. *Process vendor invoices* and ensure timely payments.

Strategy & Engagement Associate

Company: Morgan Stanley

Location: New York, NY

Posted Jul 30, 2025

Project manage capabilities and deliverables to enhance team effectiveness and assist in driving accomplishment of team objectives.

Plumbing Mechanic

Company: B&B Mechanical Inc

Location: Brooklyn, NY

Posted Jul 30, 2025

Top Brooklyn Plumbing company looking to hire Plumber Mechanics. We do high-end residential work and commercial work. If you have experience with:

Security Officer

Company: International Proactive Security Inc.

Location: Jamaica, NY

Posted Jul 30, 2025

Your role as a Security Officer will be to provide exceptional customer service to our clients and guests, monitor and report any activity, and work hand in…

Adult Day Care Registered Nurse (RN)

Company: Healthcare Nursing of Brooklyn

Location: Brooklyn, NY

Posted Jul 30, 2025

Valid Registered Nurse (RN) license. Perform thorough in-person clinical evaluations for existing residents according to UAS standards, agency policies, and…

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Brooklyn, NY

Posted Jul 30, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Security Officer

Company: The Museum of Modern Art

Location: New York, NY

Posted Jul 30, 2025

CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A provisional time period may be provided in order to acquire this…

Business Manager

Company: European Wax Center

Location: West New York, NJ

Posted Jul 30, 2025

Establish trust and confidence, and develop positive relationships with employees, members, and guests. College degree in a related field or 2 years minimum…

Junior Accountant (Bilingual in Mandarin)

Company: Menusifu, Inc.

Location: New York, NY

Posted Jul 30, 2025

BA/BS degree in Accounting, Finance or an equivalent field is required. Headquarters Menusifu Inc. is a leading restaurant point-of-sale solution company based…

Job Captain - woodworking

Company: Confidential Priviately-Held Company

Location: Jackson Heights, NY

Posted Jul 30, 2025

A valid driver's license. Utilize tools and equipment safely and effectively while adhering to all safety protocols. Job captain: 5 years (Preferred).

Staff Accountant

Company: Brooklyn Plaza Medical Center

Location: Brooklyn, NY

Posted Jul 30, 2025

Bachelor’s degree in accounting, Finance, or a related field. Ensure compliance with federal, state, and local payroll regulations.

Controller

Company: Robert Half

Location: New York, NY

Posted Jul 30, 2025

Collaborate with operations and ownership teams to develop budgets, forecasts, and perform detailed financial analyses.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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