Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

HAL - Executive Chef

Company: Holland America Line

Location: New York, NY

Posted Jul 29, 2025

Follows all HACCP procedures as set by the company and sets training accordingly for all galley personnel and ensures that all galley personnel can answer all…

SECURITY OFFICER

Company: WATCH GUARD 24/7 LLC

Location: Brooklyn, NY

Posted Jul 30, 2025

Working along side of maintenance to help satisy any tenant complaints. Communicating effectively with other members of the security team and ensuring the work…

Executive Chef, Lincoln Ristorante

Company: Delaware North

Location: New York, NY

Posted Jul 30, 2025

Culinary Arts degree or certification preferred; ServSafe and Food Safety Handler certifications required. Flexible schedule to meet the demands of a dynamic,…

Structure Maintainer E (Plumber) (Provisional)*

Company: Metropolitan Transportation Authority

Location: Brooklyn, NY

Posted Jul 30, 2025

B. Graduation from an approved trade school or technical school, with a major course of study in plumbing or a closely related field, totaling 600 hours; or.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jul 30, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

HVAC Technician

Company: COIT Services

Location: Union City, CA

Posted Jul 29, 2025

RequirementsSelf-motivated individual with good driving record. This includes being polite, courteous and respectful. No Experience needed - Paid Training!

Security-Guard - 33899

Company: Harvard Protection Services, LLC

Location: Brooklyn, NY

Posted Jul 30, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.

Part Time Janitor - East Meadow, NY 11554

Company: IBS-Building Service Contractors Inc

Location: New York, NY

Posted Jul 29, 2025

Sanitizing restrooms (Will be handling green certified products). Daily cleaning and sanitizing of commercial and educational facilities.

Executive Catering Chef - Fordham University, Lincoln Center

Company: Aramark

Location: Manhattan, NY

Posted Jul 30, 2025

Interact directly with guests daily. Develop and maintain effective client and guest rapport for mutually beneficial business relationships.

Structure Maintainer B (Mason) (Provisional)*

Company: Metropolitan Transportation Authority

Location: Brooklyn, NY

Posted Jul 30, 2025

This license must be maintained for the duration of your employment in the title. If you have serious moving violations, a license suspension or an accident…

School Nurse RN All NYC Boroughs

Company: EverSource

Location: Brooklyn, NY

Posted Jul 30, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). We are looking for skilled and caring Registered Nurses…

Light Maintainer (Electrician) (Provisional)*

Company: Metropolitan Transportation Authority

Location: Brooklyn, NY

Posted Jul 30, 2025

Driver License Requirement: At the time of promotion or appointment, you must have a motor vehicle driver license valid in the State of New York.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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