Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Manager for Fire Alarm and Security - 21332

Company: TalentZok

Location: Culver City, CA

Posted Jul 23, 2025

Valid and clean driver's license. 7 years+ of field installation experience and managing employees. _*FULL DESCRIPTION*_*:* We are seeking experienced…

Temporary Sales Associate - Flatiron

Company: Reformation

Location: Manhattan, NY

Posted Jul 23, 2025

Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS. Consistently meet and exceed sales goals.

Sales Associate, House Of Dior New York

Company: Christian Dior Couture

Location: New York, NY

Posted Jul 23, 2025

Additional employee perks include, but are not limited to employee discount program, various paid time off, volunteer time off, holidays, mental health and…

Senior AI Data Science Analyst

Company: Greater New York Mutual Insurance Company

Location: Manhattan, NY

Posted Jul 23, 2025

Facilitate cross-functional projects and collaborate with various stakeholders, such as underwriters, data scientists, actuaries, software engineers and data…

Front Desk Sales Associate

Company: Elite Aesthetics

Location: New York, NY

Posted Jul 23, 2025

Handle incoming calls, emails, and client inquiries. Previous experience in customer service, hospitality, or spa/salon front desk preferred.

Director of Marketing

Company: Resource Furniture

Location: New York, NY

Posted Jul 24, 2025

Oversee SEO strategies, including keyword optimization, technical audits, competitive analysis, and performance reporting.

SOUS CHEF - Ace Team

Company: Flik Hospitality Group

Location: New York, NY

Posted Jul 23, 2025

Holiday Time Off (varies by site/state). Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state,…

Route Driver- CDL A/Hazmat

Company: WestAir Gases and Equipment, Inc.

Location: National City, CA

Posted Jul 23, 2025

Follow all DOT and state driver rules and regulations and electronic logbook. Minimum of 2 years Class A CDL Tractor/Trailer driving experience.

Analytics Manager, Growth Marketing

Company: Etsy

Location: Brooklyn, NY

Posted Jul 24, 2025

Collaborate closely with Growth Marketing and Marketing Tech team management to develop strategies to sustain and grow our buyer base.

Senior Model Validation Analyst – Compliance & Financial Crimes (AML, Cybersecurity, Fair Lending)

Company: U.S. Bank National Association

Location: New York, NY

Posted Jul 23, 2025

Can independently design and perform analytical tests, generate reporting that clearly articulates validation considerations and outcomes, and/or perform…

SQL Programmer & Data Analyst

Company: US Family Health Plan @ SVCMC, Inc.

Location: New York, NY

Posted Jul 23, 2025

Follow design requirements/guidance from HEDIS and Population Team Senior Director/Manager and build out data integrations and perform data analysis based on…

Sales Professional

Company: Mattress Firm

Location: New York, NY

Posted Jul 23, 2025

Maintain awareness of competition, advertisements and services offered, develop strategies to counter. Continue to develop skills, competencies, product…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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