Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

INCIDENT RESPONSE ANALYST - IT SECURITY

Company: Montefiore Einstein

Location: Yonkers, NY

Posted Jul 09, 2025

Communicate findings, analysis results, and recommendations to technical and non-technical stakeholders. Maintain and optimize the tools used for incident…

Security Operations Manager

Company: Securitas

Location: Brooklyn, NY

Posted Jul 10, 2025

Current state driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required.

Chef Manager

Company: Pinnacle Dietary Global

Location: New York, NY

Posted Jul 10, 2025

Develop and implement kitchen flow for most efficiency. May be required work in excessive heat and cold in association with the kitchen environment.

Staff Nurse

Company: Weill Cornell Medicine

Location: New York, NY

Posted Jul 09, 2025

No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such…

Project Manager

Company: Miller Environmental Group Inc

Location: Westbury, NY

Posted Jul 09, 2025

Five or more years progress experience in the field in environmental emergency response, environmental construction, industrial cleaning or similar industry.

Security Guard I

Company: Children's Aid

Location: Bronx, NY

Posted Jul 09, 2025

Maintain certification requirements (NYS DOS security licensing) and provide proof of attendance/certification in all professional training/activities.

TSC Servicing Support Specialist

Company: Tiffany & Co.

Location: Astoria, NY

Posted Jul 09, 2025

This includes managing rush requests, providing repair and alteration estimates and acting as a subject matter expert on technical and systematic processes.

Retail Sales Associate Part Time (Uniqlo 5th Avenue)

Company: Fast Retailing

Location: New York, NY

Posted Jul 09, 2025

Act as cashier when required by following cashier protocol. Be knowledgeable of fitting room standards and assist when needed. Meet and exceed sales goals.

Software Engineer (BMS)

Company: T.M. Bier & Associates

Location: New York, NY

Posted Jul 09, 2025

Drivers license and a vehicle (Preferred). Vehicle and clean license a plus. Bachelor’s degree in Computer Science, Computer Engineering, Information Technology…

Software Engineer, Apple TV+ Engineering, Employee Experience & Productivity

Company: Apple

Location: Culver City, CA

Posted Jul 09, 2025

This role requires close collaboration with cross-functional teams, including Quality Engineering, DevOps, Design, and Product, to design and develop complex,…

Care Experience Representative (Cantonese Required)

Company: Healthcare Agency

Location: Flushing, NY

Posted Jul 09, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

Armed Security Officer - Commercial Building - Upper Manhattan

Company: Allied Universal

Location: Manhattan, NY

Posted Jul 09, 2025

Greet guests and employees, assisting where appropriate; escort visitors and contractors, secure ingress and egress points, secure classified information.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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