Excellent Customer Service Jobs in New York City, NY

1,513,804 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Store Maintenance Project Manager

Company: Gap Inc.

Location: New York, NY

Posted Jul 09, 2025

Diagnose complex maintenance problems and projects, communicate with appropriate parties and driving issues to resolution and completion.

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Senior Software Engineer, Back End (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 09, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

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Brooklyn Neighborhood 03

Company: NYC HOUSING AUTHORITY

Location: Brooklyn, NY

Posted Jul 09, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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MASONS HELPER

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Jul 09, 2025

A motor vehicle driver license valid in the State of New York. Employees must maintain this license for the duration of employment.

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Housekeeper (Part-Time)

Company: Cypress Garden Center for Nursing and Rehabilitation

Location: Queens, NY

Posted Jul 09, 2025

Maintain the cleanliness of the spa area, utility rooms, storage rooms, and linen rooms. Ensure high standards of cleanliness throughout the facility, including…

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Registered Nurse- ICU-Full time Nights

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Jul 09, 2025

Current New York State RN license (or willingness to obtain). BCLS, ACLS Thru AHA certification. Our amazing compensation packages start with competitive base…

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Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 09, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

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Supervisor, Search Engine Marketing

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

15% - Work with Search senior leadership to develop Paid Search strategy and testing methodology and roadmap for client(s) and synthesize that strategy in…

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Senior Cloud Engineer

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

Degree in computer science related field. Act as the subject matter expert for clients, managers, application and engineering teams, to resolve technical issues…

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Analyst, Search Engine Marketing

Company: Horizon Media LLC

Location: New York, NY

Posted Jul 09, 2025

10% - Help develop test design roadmaps, quarterly planning initiatives and business opportunity identification and implementation.

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Marine Electrician - 23854

Company: HII

Location: National City, CA

Posted Jul 09, 2025

Must be competent in the use of electrical equipment and tools in corrective repair efforts in order to accomplish ship repairs. Must be a U.S. Citizen.

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Senior API Software Engineer (Financial Services)

Company: PreciseSource

Location: New York, NY

Posted Jul 09, 2025

Master’s degree in computer science, Engineering and related field. Design, build, & maintain efficient and reliable API services using well-adapted software…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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