Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: New York, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

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parental leave tuition reimbursement health system

Intensivist in Cardiovascular Surgery/Cardiac Critical Care - Physician – Mount Sinai South Nassau, Long Island, NY

Company: Mount Sinai Health System

Location: Long Island, New York

Posted Oct 23, 2025

View Details Apply on healthecareers.com
malpractice insurance dental insurance health insurance

Emergency Department Trauma Nurse Practitioner (Weekday Coverage)

Company: Albany Medical Center

Location: Albany, New York

Posted Oct 23, 2025

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Client Service Associate

Company: Columbia Consulting Group

Location: New York, NY

Posted Oct 23, 2025

Facilitate and oversee client cash flow requests to ensure proper handling. Participate in relevant projects across the department, particularly those which…

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401(k) malpractice insurance relocation assistance

Physician-Hospice/Palliative Care

Company: Banner Health

Location: Sun City West, Arizona

Posted Oct 23, 2025

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Orthopedic Surgery | New Mexico | Up to $700,000 base | Loan Forgiveness

Company: Jackson Physician Search

Location: New Mexico

Posted Oct 23, 2025

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academic medical center fellowship be or bc

Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted Oct 23, 2025

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sign-on bonus hospital full-time

Radiologist

Company: Department of Veterans Affairs

Location: Albuquerque, New Mexico

Posted Oct 23, 2025

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full-time

Medical Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Oct 23, 2025

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hospital full-time + 1 tags

Residency Program Director - Psychiatry - Physician - Mount Sinai South Nassau - Oceanside, NY

Company: Mount Sinai Health System

Location: Oceanside, New York

Posted Oct 23, 2025

View Details Apply on healthecareers.com

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: Queens, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

View Details Apply on SimplyHired

Bilingual Customer Service Representative (ON SITE)

Company: Manpower

Location: New York, NY

Posted Oct 23, 2025

Answer inbound calls and provide accurate information and support. Clear, professional communication and active listening skills.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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