Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sage Intacct Implementation Manager

Company: Pelletier & Leo, LLP

Location: City of Industry, CA

Posted Oct 22, 2025

3+ years in accounting roles with experience in accounting system support and/or implementation, including project management in a professional setting.

Data Scientist

Company: IPG Health

Location: New York, NY

Posted Oct 22, 2025

The agency is comprised of a diverse team of solution architects—social scientists, experience engineers, medical experts, business strategists and creative…

Security Guards

Company: WATCH GUARD 24/7 LLC

Location: New York, NY

Posted Oct 22, 2025

Rooftop high profile bar post with continuous guest interaction. Must have prior high-end hotel experience. Must have 5 star Hotel hospitality experience.

Analytics Engineer

Company: Unified

Location: New York, NY

Posted Oct 22, 2025

Bachelor’s or higher in a quantitative field. Familiarity with BI tools (Tableau, Sisense). Familiarity calling RESTful web services, specifically social APIs (…

SECURITY OFFICER

Company: WATCH GUARD 24/7 LLC

Location: New York, NY

Posted Oct 22, 2025

Courteously assist visitors with a legitimate need to gain entry to the facility. Carefully prepare logs or reports as required for site.

Cyber Security Analyst

Company: Cinntra infotech solutions Pvt Ltd

Location: New York, NY

Posted Oct 22, 2025

CCSP, Azure Security Engineer Associate or equivalent certification (required) *CI and provisioning tools such as Jenkins, Docker, Chef, Puppet, Ansible,…

Project Manager - New York

Company: The LiRo Group

Location: New York, NY

Posted Oct 22, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

Executive Sous Chef

Company: Carmine's Italian Restaurant

Location: New York, NY

Posted Oct 22, 2025

Lead and develop a team of Sous chefs, line cooks and prep cooks. Alongside Executive Chef Monitor food and labor costs while maximizing guest satisfaction.

Project Manager

Company: The LiRo Group

Location: Brooklyn, NY

Posted Oct 22, 2025

Bachelor’s degree in related field preferred. Coordinate the work of numerous contractors, provide progress reports, contract correspondences, manage the…

Armed Security Guard

Company: 7SECURE LLC.

Location: New York, NY

Posted Oct 22, 2025

7SECUREi s a premeire security firm focused on delivering a customer service oriented security protection for businesses and patrons in the New York and New…

Senior Worldwide Specialist Solutions Architect, Containers

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

This includes acting as a strategic technical leader in the field to provide architectural guidance and recommendations necessary to promote & accelerate…

Cabinet Maker - with AutoCAD

Company: Broadreach Recruitment

Location: New York, NY

Posted Oct 22, 2025

You’ll play a key part in bridging the gap between design and production – producing accurate technical drawings and solutions that enable bespoke joinery…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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