Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Retail Sales Associate

Company: BIRKENSTOCK

Location: New York, NY

Posted Oct 23, 2025

Utilize basic math skills for cash handling and processing transactions accurately at the cash register. Basic math skills are essential for cash handling…

China Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Oct 23, 2025

The analyst will leverage their language skills and geopolitical knowledge to research and develop reports on malicious nation-state influence and cyber-enabled…

Industry Account Based Marketing Manager , AWS Industry Product Marketing

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

Partner with regional marketing teams to ensure ABM programs complement broader field marketing efforts. Experience driving direction and alignment with large…

Housekeeper

Company: Urban Recovery House LLC

Location: Brooklyn, NY

Posted Oct 22, 2025

Experience using hand and power tools. Keep paper and chemical supplies stored in work rooms neat and organized. Keep housekeeping cart clean and stocked.

Sr. Project Manager

Company: Vaco by Highspring

Location: Lake Success, NY

Posted Oct 23, 2025

OSHA 30 certification required; PMP or CCM certification is a plus. Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred…

Retail Loss Prevention Customer Service Associate

Company: TJ Maxx

Location: Bronx, NY

Posted Oct 22, 2025

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal…

Per Diem Pharmacist in Boulder City, NV

Company: RPh on the Go

Location: Boulder City, NV

Posted Oct 22, 2025

This opportunity is ideal for a pharmacist with recent retail pharmacy experience who holds an active Nevada license and is available to work flexible shifts.

Delivery Consultant- GenAI/ML & Data Science, Professional Services, AWS Industries

Company: Amazon Web Services, Inc.

Location: New York, NY

Posted Oct 22, 2025

Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 23, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Cybersecurity Analyst SOC Levels 3-5

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Oct 23, 2025

Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent.

Fullstack Engineer

Company: Pickle

Location: New York, NY

Posted Oct 23, 2025

Degree in computer science, or related field. Drive decisions that influence the product design, application functionality, and technical operations and…

Driver- Brooklyn NY

Company: Waste Connections

Location: Brooklyn, NY

Posted Oct 22, 2025

1 year of local route driving experience. Safely operating a garbage truck on specified routes to collect solid waste. Valid Class A or B CDL.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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