Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Junior Digital Graphic Designer

Company: Michael Kors

Location: New York, NY

Posted Oct 21, 2025

Candidates should be passionate about the fashion or online retail spaces, familiar with current design trends across digital experiences, and have a keen eye…

Private Chef

Company: Yhangry

Location: Redwood City, CA

Posted Oct 21, 2025

The menu should accommodate a variety of dietary restrictions (including lactose-intolerant and vegan options) to ensure all guests are well cared for.

Head of Design and Marketing (EXP REQ)

Company: Meridian Furniture

Location: Brooklyn, NY

Posted Oct 21, 2025

A degree in Graphic Design, Fine Arts, Marketing, or a related field is preferred but not mandatory. Have strong people management and leadership skills in…

Union Welder

Company: Ferguson Enterprises, LLC

Location: Maspeth, NY

Posted Oct 21, 2025

If you have welding experience coupled with a commitment to great customer service, this is the position for you! 0-5 years welding experience preferred.

Analyst

Company: Econ One Research, Inc.

Location: New York, NY

Posted Oct 21, 2025

Conduct independent data analysis utilizing Excel. BA or MA in Economics or related field. Conduct research and analysis in a timely fashion with minimal…

Inbound Call Center Representative

Company: innRoad

Location: New York, NY

Posted Oct 21, 2025

This role involves handling incoming calls from clients, providing exceptional customer support, and ensuring client satisfaction.

Sr Glazing Mechanic/Glass Shop Foreman

Company: Sadrac Contracting LLC d/b/a Woodmere Glass, Inc.

Location: Valley Stream, NY

Posted Oct 21, 2025

A valid driver's license is required for site visits. Must have your own tools for field work. Proven experience in caulking, glass/mirror installation,…

Technology Risk Analyst I, Launch Program 2026 - New York City, NY

Company: Mastercard

Location: New York, NY

Posted Oct 21, 2025

As a Launcher, you will collaborate with cross-functional teams—including engineering, product, and business operations—to build a strong foundation in…

Residential Driver

Company: Arakelian Enterprises Inc

Location: City of Industry, CA

Posted Oct 20, 2025

Frequent entry and exit from a truck, up to 150 times daily, involving using steps to access an elevated seat. Maintain a clean and safe vehicle.

Security Officer - MGM Yonkers

Company: MGM Resorts

Location: Yonkers, NY

Posted Oct 21, 2025

Must possess a valid driver's license. As a Security Officer, you'll play a critical role in safeguarding the well-being of guests, employees, and assets while…

[UNION] Porter Cloass A

Company: Cushman & Wakefield

Location: New York, NY

Posted Oct 21, 2025

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Senior Manager, Information Security Office Consultant

Company: Capital One

Location: New York, NY

Posted Oct 21, 2025

Leverage strong technical acumen and be security SME reviewing architecture, providing risk mitigation solutions and driving overall risk management.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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