Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sign & Graphics Installation Specialist I/II

Company: FASTSIGNS Redwood City

Location: Redwood City, CA

Posted Oct 17, 2025

Valid driver's license with an excellent driving record and reliable transportation. This is including but not limited to: construction, carpentry, electrical…

Sr. Director, Customer, Digital Strategy and Operations

Company: Macy’s

Location: New York, NY

Posted Oct 19, 2025

Partner with the Customer & Digital team and other stakeholders in driving the most strategic, often cross-functional transformation initiatives for Macy’s…

CO Project Manager/Expeditor | 5+ Years of Code & Zoning Experience

Company: Building Violation Solutions

Location: New York, NY

Posted Oct 17, 2025

Comfortable representing filing positions with DOB and engaging in technical discussions. Proven ability to review plans, identify zoning/use group…

Digital Graphic Designer

Company: Stoney Clover Lane

Location: New York, NY

Posted Oct 17, 2025

Strong portfolio demonstrating an ability to develop ideas with exceptional design quality for a broad range of digital/social channels.

Individual Contractor - Data Analyst

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Prepare user guidance materials, deliver training on updated data protocols and tools, and provide ongoing technical support to data entry focal points.

Marketing Coordinator

Company: Henkel

Location: Culver City, CA

Posted Oct 17, 2025

Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan…

Software QA Engineer

Company: Apple

Location: Culver City, CA

Posted Oct 18, 2025

Daily responsibilities include performing functional and regression tests-both manually and using tools-maintaining a set of test devices, test case design and…

Cybersecurity Compliance Analyst

Company: New York eHealth Collaborative

Location: New York, NY

Posted Oct 18, 2025

Advanced degree in relevant field of study such as Information Security, Business Administration, IT, or related field preferred;

JUNIOR GRAPHIC DESIGNER

Company: Standard Hotels Corporate

Location: New York, NY

Posted Oct 17, 2025

1-2+ years of experience in graphic design, at least 1 year in digital design. Ensuring you are up to date with design trends and tools.

Pharmacist (Bilingual: Mandarin/Cantonese preferred)

Company: Full Healthcare Pharmacy

Location: Brooklyn, NY

Posted Oct 17, 2025

Collaborate with healthcare teams to develop and implement individualized medication management plans. Oversee pharmacy technician activities and provide…

Sterile Compounding Pharmacist and Home Infusion

Company: Pharmko

Location: Lawrence, NY

Posted Oct 17, 2025

Contribute to technician training and competency assessments. Our team combines clinical expertise with compassion to help patients safely receive complex…

Data Scientist, P3

Company: United Nations

Location: New York, NY

Posted Oct 17, 2025

Advanced university degree (Master’s degree or equivalent) in data science, computer science, information management, statistics, public administration, public…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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