Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

HVAC Technician

Company: EKKO Energy Efficiency

Location: Flushing, NY

Posted Sep 22, 2025

Conduct field service visits to diagnose and fix issues. Strong knowledge of HVAC systems, controls, and electrical/mechanical troubleshooting.

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Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 22, 2025

Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure.

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Senior Accountant

Company: Cipriani

Location: New York, NY

Posted Sep 19, 2025

Monitoring the cash position for all entities and completion of monthly cash position analysis. Education: A bachelor's degree in Accounting, Finance or…

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Project Manager

Company: The LiRo Group

Location: New York, NY

Posted Sep 21, 2025

Professional Engineer (PE) license or CCM Certification preferred. Bachelor’s degree in related field preferred. Manage contractor compliance with documents.

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Pharmacist - Per Diem Floater

Company: Maxor National Pharmacy Services Company

Location: New York, NY

Posted Sep 22, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

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Customer Service Representative - Bilingual Urdu/English

Company: Special Touch Home Care Services, Inc.

Location: Brooklyn, NY

Posted Sep 19, 2025

Respond to incoming calls with friendly, helpful service. Comfortable using computer systems for data entry and record management.

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Campaign Marketing Assistant

Company: Macquarie Group Limited

Location: New York, NY

Posted Sep 19, 2025

This hands-on role will provide you exposure to various corporate sectors and stakeholders, and the opportunity to collaborate with other marketing team members…

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Staff Pharmacist

Company: Greenfield Pharmacy

Location: Brooklyn, NY

Posted Sep 19, 2025

Valid pharmacist license in the state of practice. Collaborate with healthcare providers to develop and implement individualized treatment plans.

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Maintenance Worker

Company: Hebrew Educational Society

Location: Brooklyn, NY

Posted Sep 19, 2025

Notify supervisors or managers of major repairs. Handle basic maintenance, building repairs, cleaning, and other janitorial work. Vacuum, sweep, and mop floors.

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Maintenance Porter - W. 44th St, NY

Company: StorageMart | MMS

Location: New York, NY

Posted Sep 20, 2025

Complete routine and light maintenance tasks: painting, wall patching, latch installations, corner guard repair, cutting locks. 8.5-hour shifts (30-min break).

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Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 22, 2025

Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure.

View Details Apply on SimplyHired

Client Liaison

Company: Insperity Support Services, L.P.

Location: New York, NY

Posted Sep 22, 2025

Troubleshoots situations, educate clients, develop partnerships with stakeholders, and solicit referrals. Assists various departments’ personnel with technical…

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Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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