Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Entry-Level Sales Associate

Company: Confidential

Location: Culver City, CA

Posted Sep 23, 2025

If you’re passionate about helping people stay connected, enjoy working in fast-paced environments, and want to launch a career in sales and customer engagement…

Armed Driver Guard- CDL A

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. 5am- All routes are completed.

Customer Service Representative

Company: Richelieu Hardware

Location: Woodside, NY

Posted Sep 23, 2025

Knowledge, or curiosity with the ability to learn, about interior design, cabinetry, millwork, kitchen and bath design, or closets.

Environmental Service Worker

Company: The Osborn

Location: Rye, NY

Posted Sep 23, 2025

Report maintenance issues or safety concerns promptly. As an Environmental Services Aide, you will perform housekeeping tasks in resident apartments and common…

Operations Turret

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

With a network of nearly 200 branches, Loomis armored transportation, cash management centers, and cash inventory vaults keep cash flowing throughout financial…

Pharmacist - Full Time Floater - Greater NYC Area

Company: VytlOne (formerly Maxor National Pharmacy Services Company)

Location: Bronx, NY

Posted Sep 23, 2025

Current/Clear New York Pharmacist license. Prior knowledge of local, state, and federal accrediting body and OSHA rules and regulations preferred.

VP, Media Strategy and Investment

Company: Macy’s

Location: New York, NY

Posted Sep 23, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Channel Expertise – Deep knowledge of paid, owned,…

Armed Driver Guard

Company: Loomis Armored US, LLC

Location: Hempstead, NY

Posted Sep 23, 2025

A valid firearms permit or ability to pass applicable firearms requirements per the state to which you are applying is required. Pay Rate: $23.50 per hour.

Sr. Manager, Social Operations

Company: Macy’s

Location: New York, NY

Posted Sep 22, 2025

The Senior Manager will be responsible for aligning social media timelines with organization deadlines, driving effective content production processes, and…

Sales Associate - Louis Vuitton, Full Time - 59th Street

Company: Bloomingdale’s

Location: New York, NY

Posted Sep 23, 2025

Act as the point person to answer technical questions and share selling techniques within the boutique. Be entrepreneurial by understanding brand and personal…

Business Intelligence Analyst, CRM & Fundraising Data

Company: ACLU

Location: New York, NY

Posted Sep 22, 2025

Our team's work ranges from social science research for litigation & advocacy, to analysis & reporting for fundraising and engagement, to building and…

Customer AI engineer

Company: WRITER

Location: New York, NY

Posted Sep 23, 2025

Prompt chain design: Collaborate with the team to design, develop, and evaluate prompt chains for specific content creation tasks.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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