Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

Director, Brand Strategy - Private Brands

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Develop comprehensive brand strategies, including…

Explosives Dog Handler – MUST OWN TRAINED SHEPHERD OR MALINOIS (Short Term/On-call)

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: New York, NY

Posted Sep 12, 2025

The EDC Handler shall obtain and maintain any state security officer licensing requirements. Possess a state Firearms licensure. Must be a US citizen.

AVP, Complex Construction Claims - NY Labor Law

Company: Zurich Insurance Company Ltd.

Location: New York, NY

Posted Sep 15, 2025

SCLA, AIC, CPCU certification or a JD. Proven skills in claim evaluation, coverage analysis, and negotiation. 10+ years of experience managing litigated general…

VP, Loyalty & Customer Lifetime Value

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Lead enterprise-wide loyalty and credit programs,…

Branch Sales Associate

Company: Carrier Enterprise

Location: Long Island City, NY

Posted Sep 12, 2025

Handle cash, checks, and credit card transactions with precision. Technical Support: Assist customers in troubleshooting and finding solutions to technical…

Part Time Customer Advocate

Company: Carvana

Location: Garden City, NY

Posted Sep 15, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 15, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

Part Time Customer Advocate

Company: Carvana

Location: Garden City, NY

Posted Sep 15, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

Store Associate

Company: The UPS Store - Retail Center Sales Associate

Location: Manhattan, NY

Posted Sep 12, 2025

New York Notary desirable; if not already a notary, must be able to qualify for notary license. Perform end of day duties: reconciliation of cash, credit cards,…

Client Services Associate

Company: The Forum Group

Location: New York, NY

Posted Sep 15, 2025

Support the team with additional tasks and maintain high standards of service. They operate with the utmost professionalism, integrity, and attention to detail,…

Selling - Customer Service Representative

Company: The Chefs' Warehouse

Location: Bronx, NY

Posted Sep 12, 2025

Receive incoming calls from customers, emails, fax, voicemail, and enter orders into the system. Direct phone calls to the appropriate team members.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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