Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Lead - Motion Graphic Designer/Animator

Company: Freshworks

Location: Other US Location

Posted Jan 31, 2025

Freshworks, a global company headquartered in San Mateo, California, is seeking a Motion Graphic Designer/Animator with 6+ years of experience. The role involves creating engaging learning experiences through high-quality visuals, animations, and videos. Freshworks, known for its affordable, quick-to-implement software suite, values diversity and equal opportunity, aiming to create a global workplace where everyone can find their true potential.

Senior Software Engineer Nodejs & AWS

Company: 3Pillar Global

Location: Other US Location

Posted Jan 31, 2025

3PILLAR GLOBAL is a product development partner specializing in building digital products for industry leaders in various sectors. Their key differentiator is their Product Mindset, which focuses on building for outcomes and aligning with client goals. The company values effective communication, high-quality code, and agile software development. They seek experienced professionals with expertise in JavaScript, Node.js, RESTful APIs, databases, AWS, Agile methodologies, and object-oriented programming principles.

Email Support Specialist

Company: Wix

Location: Other US Location

Posted Jan 31, 2025

Wix, a global company with over 5500 employees, is seeking an experienced IT professional for an email specialist role. The role involves creating best practices for email sending, monitoring deliverability metrics, and providing insights for improvements. The ideal candidate should have 2+ years of experience in IT, excellent communication skills, and a self-driven approach. Wix offers a competitive salary, comprehensive benefits, and opportunities for professional development.

Sr Analyst Customer Ops

Company: Motorola Solutions

Location: Other US Location

Posted Jan 31, 2025

Motorola Solutions is seeking a DevOps engineer to design, build, and operate highly available hosting infrastructure on public and private clouds. The role involves creating and maintaining automation workflows, configuring production releases, and working closely with product developers. The company values a people-first and community-focused culture, empowering employees to be their authentic selves and deliver on the promise of a safer world.

Product Specialist

Company: Freshworks

Location: Other US Location

Posted Jan 31, 2025

Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for customer experience, CRM, CX, and employee experience. Their suite includes Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshchat, and Neo. They are recognized by global press and have won TrustRadius and G2 awards. The job description involves resolving customer issues, collaborating with internal teams, and documenting solutions. Requirements include 14 years of customer support experience, strong communication skills, customer-centricity, adaptability, interpersonal skills, and networking knowledge. Freshworks values diversity and equal opportunity.

Manager Supply Chain Development

Company: Kraft Heinz

Location: Other US Location

Posted Jan 31, 2025

Kraft Heinz is offering an exciting opportunity for an experienced Manager Supply Chain Development to join their European Supply Chain team, specifically the Tomato Ketchup Pod. The role involves leading a team of 23 project managers, managing high complexity projects, and cultivating strong relationships with key stakeholders. The successful candidate will be responsible for delivering TK innovation, ESG, and other projects, contributing significantly to the portfolio value KPI. The position requires a Bachelor or Master degree, 5+ years of experience in FMCG, strong analytical skills, excellent communication abilities, and proficiency in Excel and PowerPoint. Kraft Heinz offers a competitive salary, a hybrid working model, and a range of benefits including commuting allowance, gym discount, and employee assistance program.

Lead Data Migration Engineer

Company: Q2

Location: Other US Location

Posted Jan 31, 2025

Q2 is a global provider of mobile banking platform and technology solutions, serving over 22 million end users across 1300 financial institutions and fintech clients. The company is passionate about its mission to build strong, diverse communities by strengthening their financial institutions. Q2 invests in its employees through ongoing learning opportunities, mentorship programs, and internal mobility. The company is seeking a Lead Data Migration Engineer to join its data migration team, responsible for converting clients' online banking data onto the Q2 platform. The ideal candidate will have a BTech or advanced degree, 7+ years of data migration experience, and proficiency in Python, MSSQL, and XML. Q2 offers a range of benefits including health and wellness programs, flexible time off, and opportunities for career development and mentoring.

Senior Manager, Communications, Europe

Company: Motorola Solutions

Location: Other US Location

Posted Jan 31, 2025

Motorola Solutions is seeking a seasoned communications professional to lead external communications in Europe. The role involves strategic business partnership with sales, product, and marketing organizations, leading product launch and lifecycle campaigns, customer storytelling, managing communications at priority trade shows, creating engaging external communications, cultivating media relationships, developing thought leadership campaigns, and working with various teams to safeguard corporate reputation. The position offers a competitive salary, flexible working options, and comprehensive benefits. The ideal candidate is a strategic thinker, outstanding storyteller, media strategist, influential professional, detailed project manager, self-starter, and has significant experience in international media relations and team management.

Software Developer

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is seeking a Software Developer for their Trondheim office. The company offers a supportive community, emphasis on quality-focused engineering practices, and a diverse and inclusive culture. The role involves using ATDDBDD techniques, AWS Kubernetes, and GitLab CI to build high-performance services on real-time sports data. The ideal candidate is a problem-solver with strong programming skills, preferably in Java 11+, and a test-first mindset. The company offers a collaborative environment, professional development opportunities, and a hybrid work model.

Despatch Coordinator

Company: Motorola Solutions

Location: Other US Location

Posted Jan 31, 2025

Motorola Solutions is seeking a Despatch Coordinator for their Production Assembly Department. The role involves overseeing and coordinating the despatch process, ensuring goods are packaged, scheduled, and delivered accurately and on time. Key responsibilities include despatch planning, order fulfilment, communication, documentation and compliance, inventory coordination, performance monitoring, and problem resolution. The ideal candidate should have strong organisational skills, excellent communication, attention to detail, and proficiency in MS Office Suite and ERP/WMS software. The role requires working in a shop floor-based environment and may involve lifting or handling of packages. Motorola Solutions offers a competitive salary, bonus schemes, holiday entitlement, pension scheme, and various benefits including career development support and health and wellbeing initiatives.

Senior Automation Tester

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is seeking a Software Developer Engineer in Test (SDET) for their web-based sports betting products. The role involves performing various tests, managing defect tracking, setting up and maintaining test automation frameworks, and collaborating with teams. The company offers an inspiring work environment, opportunities for career growth, and a culture that promotes social aspects and sports. The ideal candidate should have a strong interest in sports, experience in automation, object-oriented design skills, and excellent communication abilities.

Senior Associate Data Migration Engineer

Company: Q2

Location: Other US Location

Posted Jan 31, 2025

Q2 is a global provider of mobile banking platform and technology solutions, serving over 22 million end users across 1300 financial institutions and fintech clients. The company is passionate about its mission to build strong, diverse communities by strengthening their financial institutions. Q2 invests in its employees through ongoing learning opportunities, mentorship programs, and internal mobility. The company is seeking a Senior Associate Data Migration Engineer to join its data migration team, responsible for converting clients' online banking data from legacy systems onto the Q2 platform. The role requires midsized application experience, excellent communication and problem-solving skills, and database knowledge with MS SQL 2005 or 2008. Q2 offers hybrid work opportunities, flexible time off, career development programs, and health and wellness benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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