Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Key Customer Manager, Foodstuffs North Island

Company: McCain Foods

Location: Other US Location

Posted Jan 31, 2025

McCain Foods is seeking a Key Customer Manager for the Foodstuffs North Island account. The role involves implementing customer strategies, managing trade investments, optimizing portfolio profit and sales growth, collaborating with category and marketing teams, and positioning McCain as a preferred category partner. The ideal candidate should have experience in account management, strong communication and leadership skills, proven negotiation abilities, and proficiency in business reporting tools. McCain offers a global brand, opportunities for career growth, a commitment to sustainability and social responsibility, and work-life balance. The company is an equal opportunity employer, valuing diversity and inclusivity.

Support Account Manager

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, founded in San Diego in 2004, is a global market leader in AI-enhanced technology, serving over 8100 clients including 85 of the Fortune 500. The company's intelligent cloud-based platform connects people, systems, and processes for smarter, faster, and better work methods. ServiceNow offers a supportive and inclusive team culture, opportunities for professional growth, a flexible work environment, and competitive compensation. The Support Account Management SAM Services team seeks highly motivated individuals to deliver world-class customer satisfaction, proactively identify service issues, and drive cross-functional teams for effective issue resolution.

Enterprise Account Executive (German Speaking)

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware, a global provider of financial solutions, is seeking an experienced Enterprise Account Executive with SAP solution sales experience. The role involves selling data automation software, Process Runner, to EMEA prospects and customers. The company is a fast-growing global software scaleup with significant ambition to develop a platform of fully integrated ERP agnostic software solutions. The ideal candidate should have a high level of motivation, excellent communication skills, and a consultative approach. Fluency in German is required.

Customer Solutions Engineer

Company: Cloudflare

Location: Other US Location

Posted Jan 31, 2025

The job description is for a Customer Solutions Engineer (CSE) role in London, UK. The CSE will be a trusted technical advisor, helping enterprise customers understand and utilize the Cloudflare platform. The role involves delivering onboarding, ensuring customer success, and collaborating with various teams. The ideal candidate should have deep internet knowledge, scripting skills, and a passion for troubleshooting. The role requires 20-50% travel and understanding of regulatory requirements.

Senior Customer Success Manager - Training

Company: SafetyCulture

Location: Other US Location

Posted Jan 31, 2025

SafetyCulture, a global SaaS company, is seeking a Senior Customer Success Manager. The role involves partnering with strategic and enterprise customers to drive ROI, adoption, retention, and advocacy of their products. The ideal candidate should have 5+ years of experience in a customer-facing role, a background in leveraging data for product adoption, and strong communication skills. The company offers equity, flexible working arrangements, professional development opportunities, and a range of office benefits.

Partner Sales Manager, Enterprise Performance Management

Company: insightsoftware

Location: Other US Location

Posted Jan 31, 2025

Insightsoftware is a global provider of reporting, analytics, and performance management solutions. They empower leaders from over 32,000 organizations to make informed decisions. The company is seeking a Partner Sales Manager to sell their EPM solution through partners in the UK and Ireland. The ideal candidate should have experience selling Enterprise Performance Management software through partners, preferably with an existing partner network in this solution area. The company is committed to equal employment opportunity and is a happy, high-achieving team focused on sustainable growth.

Senior Advisory Presales Solution Consultant - Customer (CX) & Industry Workflows

Company: ServiceNow

Location: Other US Location

Posted Jan 31, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Presales Solution Consultant for its Customer Workflows business unit. The role involves supporting sales efforts, developing product-specific solutions, and demonstrating the value of ServiceNow's intelligent cloud-based platform to improve customer service processes. The ideal candidate should have 5+ years of presales solution consulting experience, proficiency with the ServiceNow platform, and excellent communication skills in English and German. The role requires working with both business and technical decision-makers, handling product feature and technical questions, and providing feedback to product management.

Solution Engineer

Company: Shakudo

Location: Other US Location

Posted Jan 31, 2025

Shakudo is seeking a Solutions Engineer to lead technical aspects of sales and customer engagement. The ideal candidate should have a strong technical background in AI, excellent communication skills, and experience in solution engineering or technical sales within the data and AI domain. Shakudo offers an opportunity to work on cutting-edge technologies, contribute to a platform reshaping data and AI usage, and be part of a dynamic, diverse team.

Account Executive, Network Growth - Arabic Speaker

Company: EcoVadis

Location: Other US Location

Posted Jan 31, 2025

EcoVadis, a leading provider of business sustainability ratings, is seeking a Frontline Employee to engage and support companies in India to leverage EcoVadis solutions. The role involves acquiring new Indian suppliers, boosting response rates, and driving value throughout the EcoVadis onboarding experience. The ideal candidate should have a degree in a business-related discipline, sales experience, fluency in Arabic and English, and knowledge of the Indian and African regions. EcoVadis offers a full-time remote position in India with benefits including office equipment, flexible hours, wellness allowance, and professional mental health support.

GTM Recruiter

Company: Cloudflare

Location: Other US Location

Posted Jan 31, 2025

Cloudflare is seeking a motivated and collaborative Recruiter for a 11-month fixed term role in London. The Recruiter will partner with hiring managers to design and implement tailored recruitment strategies, focusing on GTM positions including Sales. The ideal candidate will have at least 5 years of end-to-end recruiting experience, preferably within a tech or SaaS company, and previous experience hiring network security or cybersecurity sales professionals. Active sourcing experience on LinkedIn, demonstrated experience driving diversity within the recruiting process, and a strong, solution-oriented, and results-driven mindset are required. The Recruiter will collaborate with the recruiting team on various initiatives and hiring requirements across different areas.

Director of Sales and Marketing

Company: Edify Software Consulting

Location: Other US Location

Posted Jan 31, 2025

Edify is a highly-ranked IT company in Costa Rica and Central America, specializing in education technology. They offer creative and robust solutions for various clients, including corporations, startups, educational institutions, and nonprofit organizations. The company values a balanced work environment and promotes a warm, friendly, and cooperative culture. The Sales and Marketing Director role involves driving business sales growth, increasing market share, and building long-term customer relationships. The ideal candidate should have at least 7 years of experience in sales and marketing within the software, IT, or consulting industries, with a strong background in B2B sales and marketing, particularly in selling complex software solutions or services. Previous experience in the EdTech sector is a plus. The role requires strong leadership, people management, communication, and negotiation skills, as well as proficiency in CRM software and digital marketing tools. Edify offers a comprehensive benefits package, including remote work options, health insurance, educational assistance, and career development support.

Senior Backend Developer

Company: Sportradar

Location: Other US Location

Posted Jan 31, 2025

Sportradar, a leading sports technology company, is expanding its development team with a Python Engineer. The role involves creating flexible systems for various sports, maintaining partner applications, and collaborating with cross-functional teams. The ideal candidate should have a Masters or Bachelor's degree in software development, 35 years of professional experience with Python, and strong knowledge of AWS services. The company offers a challenging yet rewarding environment, modern software development methodologies, and a hybrid work model.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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