Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

QA Engineer

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a QA Engineer for Food and Supermarket product testing. The role involves developing test plans, collaborating with teams, debugging and reporting issues, automating testing, and enhancing the automation framework. The ideal candidate should have a degree in Computer Science or related fields, 3+ years of experience in QA engineering, and proficiency in testing iOS, Android apps, and Backend APIs. Grab offers a supportive work environment with global benefits, including term life insurance, comprehensive medical insurance, and flexible work arrangements.

Sr. Incident Commander

Company: Smarsh

Location: Other US Location

Posted Jan 27, 2025

Smarsh is a leading company in digital communications risk management, recognized by analysts like Gartner and Forrester. They are seeking a Sr Incident Commander to coordinate incident activities across multiple teams and geographies, aiming for swift resolution and high customer satisfaction. The ideal candidate should have a BS in Computer Science, strong customer service and technical support experience, and a proven track record in teaching and coordinating complex activities. Smarsh offers a competitive salary, strong maternity and paternity scheme, and a diverse, inclusive work environment.

Data Engineer II- Data Consumption, Access and SD

Company: JPMorganChase

Location: Other US Location

Posted Jan 27, 2025

JPMorgan Chase is launching a digital bank, Chase UK, to revolutionize mobile banking with seamless customer journeys. The company is trusted by millions in the US and is quickly gaining popularity in the UK. As a Software Engineer III, you will be part of a flat-structure organization, architecting, building, deploying, and maintaining a cloud-native web-scale data platform. You will collaborate with a dynamic team to deliver robust, scalable, and sustainable data pipelines, ensuring seamless integration and optimal performance. The role requires extensive hands-on experience in Python and SQL, distributed systems, cloud technologies, relational databases, and Infrastructure as Code (IaC) using Terraform and Terragrunt. Familiarity with scheduling systems like Airflow and data streaming frameworks like Kafka, Spark, and Flink is preferred. JPMorgan Chase values diversity and inclusion, and the role offers an opportunity to make a real impact in building the bank of the future.

Data Engineer ( Databricks Specialist)

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv, part of Accenture, is seeking a Senior Data Engineer with expertise in Databricks and cloud data warehousing. The ideal candidate will design and build scalable data pipelines, optimize data architectures, and enable robust analytics capabilities. The role involves collaborating with cross-functional teams and ensuring data governance, security, and compliance. Mindcurv offers a competitive salary, intellectual challenges, and a culture of transparency and work-life balance.

EU Policy Internship - Application Deadline of January 31st, 2025

Company: FiscalNote

Location: Other US Location

Posted Jan 27, 2025

FiscalNote EU Issues Tracker, a subsidiary of FiscalNote, is seeking an intern for a 6-month position in Brussels. The intern will gain hands-on experience in EU regulatory monitoring and analysis, supporting the team in providing unrivaled services to clients. The ideal candidate will have a recent Masters in EU Law or Affairs, strong analytical writing skills, native English proficiency, and knowledge of other EU languages. FiscalNote is committed to diversity and inclusivity, and applications are reviewed by a human being. The company offers a fast-paced, dynamic work environment with opportunities for growth.

Team Lead

Company: Helpware

Location: Other US Location

Posted Jan 27, 2025

The role involves providing daily operational direction and communication to employees, aiming to deliver superior service and meet key performance metrics. This includes evaluating processes, suggesting improvements, and coaching team members for skill enhancement. The individual is expected to be available for employee support, manage and motivate customer service representatives, and utilize various tools for customer support. The role requires a full dedication to a 40-hour work week.

Senior Data Engineer (Graph DB specialist)

Company: mindcurv group

Location: Other US Location

Posted Jan 27, 2025

Mindcurv, a part of Accenture, is seeking a skilled Data Engineer with expertise in graph databases. The ideal candidate should have at least 5 years of hands-on experience in data engineering, with 2 years of experience working with Graph DB. They should be proficient in Python and PySpark programming, and have advanced knowledge of Cypher, SPARQL, or GQL querying languages. The role involves designing and optimizing ETL processes for graph structures, building and maintaining ontologies and knowledge graphs, integrating vector databases and implementing similarity search techniques, collaborating with data scientists and engineers, and ensuring data quality, integrity, and security. Mindcurv offers a competitive salary, perks like drinks, snacks, and gaming nights, and an agile, entrepreneurial environment with work-life balance and constant growth opportunities.

Assistant Finance Manager, RTR

Company: Grab Holdings

Location: Other US Location

Posted Jan 27, 2025

Grab, Southeast Asia's leading superapp, is seeking a General Ledger and Reporting professional for their RecordtoReport RTR team. The role involves ensuring accurate financial reporting, process optimization, and compliance with regional VAT/GST regulations. The ideal candidate should have a Bachelor's degree in finance/accounting or a professional qualification, and at least 5 years of experience in GL and reporting processes. The position is based in the Petaling Jaya office and offers comprehensive benefits, including medical insurance, flexible work arrangements, and opportunities for professional growth.

Account Executive GTS - Jakarta

Company: 99 Group

Location: Other US Location

Posted Jan 27, 2025

99 Group, a leading real estate technology company in South East Asia, is seeking an experienced Account Executive GTS for Jakarta. The role involves driving agent penetration, creating target lists, generating sales opportunities, visiting new clients, and building professional relationships. The ideal candidate should have proven work experience in business development or sales, hands-on experience with multiple sales techniques, a good sales track record, and familiarity with Google Apps and MS Excel. Excellent communication and negotiation skills are also required.

Head of Sales - B2B

Company: Octopus Energy

Location: Other US Location

Posted Jan 27, 2025

Octopus Electric Vehicles, a fast-paced startup, is seeking a sales leader for its B2B Business Development teams. The role involves leading a team of salespeople, creating and delivering sales strategies, and working closely with the Salary Sacrifice product owner. The company offers a competitive salary, flexible working hours, and a unique culture. Octopus Electric Vehicles is part of the Octopus Energy Group and aims to drive sustainable change by decarbonizing the planet.

Regional Marketing Manager - France

Company: monday.com

Location: Other US Location

Posted Jan 27, 2025

The job posting is for a Regional Marketing Manager position in France and the Benelux region. The role involves developing and executing localized field marketing strategies, managing demand generation, analyzing market trends, and collaborating with cross-functional teams. The ideal candidate should have 4+ years of experience in field marketing, be fluent in French, and have strong communication and project management skills.

Project Manager

Company: Press Ganey

Location: Other US Location

Posted Jan 27, 2025

PG Forsta is a leading experience measurement data analytics and insights provider, serving clients globally across various industries. The company emphasizes the importance of human experience and values collaboration, innovation, and customer satisfaction. They are seeking a Project Manager with a Bachelor's degree, industry experience, and prior project management experience to ensure client projects are executed flawlessly. The role involves coordinating projects, nurturing client relationships, and providing exceptional customer service.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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