Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Sales Development Representative, Customer Base

Company: NinjaOne

Location: Other US Location

Posted Jan 23, 2025

NinjaOne, a leading IT management software company, is seeking a self-motivated Sales Development Representative to join their team in North Sydney, NSW. The role involves connecting with and educating clients, qualifying leads, and building relationships with existing customers across the APAC region. The ideal candidate should have excellent verbal communication skills, be an energetic self-starter, and be proficient with technology. The company offers a collaborative work environment, work-life balance, and opportunities for growth and advancement.

Customer Experience Specialist

Company: Spreetail

Location: Other US Location

Posted Jan 23, 2025

Spreetail is seeking a Customer Experience Specialist to enhance customer interactions across multiple marketplace channels. The role involves direct communication with customers via phone and email, critical thinking to resolve issues, driving innovative solutions to protect revenue, and supporting customers, vendors, and partners. Key skills include critical thinking, feedback acceptance, multitasking, accuracy in typing, and effective time management.

Account Management Executive, Sabah

Company: Grab Holdings

Location: Other US Location

Posted Jan 23, 2025

Grab, Southeast Asia's leading superapp, is seeking a Business Development Manager for GrabFood. The role involves managing a portfolio of key restaurants, building relationships, and increasing profitability. The ideal candidate should have a Bachelor's degree in Business Management or a related field, at least 1+ year of experience in sales, business development, or partnerships, and excellent communication skills in English and Bahasa Malaysia. The company offers a range of benefits, including term life insurance, medical insurance, and flexible work arrangements. Grab is committed to building an inclusive and equitable workplace.

Product Designer

Company: Time Doctor

Location: Other US Location

Posted Jan 23, 2025

The job posting is for a Product Designer position on the Growth Team at Time Doctor. The role involves optimizing user experiences, conducting user research, competitor benchmarking, product design, and following a user-centered design process. The ideal candidate should have experience in user testing tools, Figma, and AB testing for growth-focused design initiatives. The position offers flexibility for remote work and values diversity. The company aims to be the most trusted time-tracking and productivity application for remote teams.

Senior Marketing Analytics Manager

Company: Fourth

Location: Other US Location

Posted Jan 23, 2025

The Senior Marketing Analytics Manager will lead strategic initiatives to drive data-driven decision-making across global marketing efforts. The ideal candidate should have advanced analytical expertise, leadership capabilities, and a deep understanding of marketing strategies within the tech industry. Key responsibilities include developing marketing go-to-market analytics strategies, overseeing campaign performance analysis, designing dashboards, influencing senior leadership, collaborating with cross-functional teams, and leading the adoption of innovative analytics technologies. The ideal candidate should possess exceptional critical thinking skills, strong communication abilities, and expertise in advanced analytical tools and languages. Benefits include flexible working hours, wellness activities, laptop and equipment, healthcare expense claim tools, growth opportunities, annual meet-ups, enhanced parenting scheme, cycle to work scheme, pension and life insurance, and on-demand pay tools.

German Linguist – AI Specialist

Company: Appen

Location: Other US Location

Posted Jan 23, 2025

The company is launching a new project to improve machine-generated translations, specifically focusing on refining the translation of crucial search terms. They are seeking a highly motivated and skilled German Linguist with native or near-native fluency, excellent communication skills, a masters or PhD degree in Linguistics, German Studies, Comparative Literature, or a related field, strong analytical and problem-solving skills, and the ability to efficiently review and proofread. The position offers competitive pay, flexibility, and remote work opportunities. The selection process involves a comprehensive review of the candidate's CV and professional background.

Tax Manager - Partnerships

Company: Wipfli

Location: Other US Location

Posted Jan 23, 2025

Wipfli is a company that values its employees and their professional growth. They offer a career-defining opportunity for those looking to make a difference in the field of tax consulting. The role involves facilitating primary reviews of complex tax returns, evaluating tax aspects of partnership agreements, managing client services teams, and providing innovative tax planning consulting and compliance expertise. The ideal candidate should have a Bachelor's degree in Accounting or a related field, be a CPA or licensed member of the Bar, and have 5+ years of progressive tax compliance and/or tax consulting experience. Excellent analytical, technical, and tax accounting skills are required, along with strong client service and communication skills. The role also involves managing multiple engagements, traveling up to 25%, and maintaining active communication with clients.

Operations Supervisor - 2nd shift

Company: Ingram Content Group

Location: Other US Location

Posted Jan 23, 2025

Ingram Content Group is seeking an Operations Supervisor for their Distribution team in Jackson, TN. The role involves ensuring efficient operation of shifts and departments in a warehouse environment. The company emphasizes safety, process improvement, and a customer-centric approach. The ideal candidate should have a high school diploma, 3 years of warehouse experience, and 2+ years of leadership experience. Preferred skills include adaptability, knowledge of distribution operations, self-motivation, teamwork, and ability to maintain a positive workplace culture. The role involves identifying and allocating resources, analyzing performance indicators, and maintaining payroll records. Benefits include a competitive compensation package, vacation days, 401K match, tuition reimbursement, and volunteer opportunities.

Senior Environmental Manager

Company: Sophos

Location: Other US Location

Posted Jan 23, 2025

Sophos, a global cybersecurity leader, is seeking an experienced Environmental Manager to lead its environmental program and initiatives. The role involves strategic leadership, regulatory compliance, GHG and environmental data management, double materiality assessments, horizon scanning, collaboration, education, and reporting. The ideal candidate will have a degree in Environmental Science, Environmental Engineering, Sustainability, or a related field, with a minimum of 5 years of experience in environmental management. Sophos offers a remote-first working model, employee-led diversity and inclusion networks, and various initiatives to support employee wellbeing and sustainability.

Data Engineer

Company: Atlassian

Location: Other US Location

Posted Jan 23, 2025

Atlassian is seeking a Data Engineer to join their GoTo Market Data Engineering team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of professional experience as a software or data engineer, a BS in Computer Science, strong programming skills, and experience with data modeling, modern software development practices, and data warehousing concepts. Knowledge of AWS services and open-source projects like Presto, Spark, Airflow, and Hive is preferred. The role offers the opportunity to work in a fast-paced environment, solve challenging problems, and contribute to open-source projects.

Data Management & Integration Principal (R-17311)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 23, 2025

Dun & Bradstreet is seeking a Data Management & Integration Principal to drive new revenue and client use cases. The role involves deploying D&B's data management proposition, working closely with strategic partners, and achieving sales revenue goals. Key responsibilities include managing complex solution sales, applying commercial and technical expertise, and maintaining detailed knowledge of key partner technology and competitive solutions. The ideal candidate should have 10+ years in a similar role, domain knowledge in areas like Cloud-based Technology, MDM, CRM, Marketing Automation, ERP, Credit and Finance, and extensive Data Management and technology connections within large complex businesses.

Senior Editor, France

Company: Spotify

Location: Other US Location

Posted Jan 23, 2025

Spotify is seeking an experienced Senior Editor for France to join its Music Editorial team in Paris. The role involves contributing to various music-related projects, including playlist curation and cross-functional work with different teams. The ideal candidate should have a deep understanding of French music culture, at least 3 years of experience in the music industry, and proficiency in both French and English. They should be numerate, detail-oriented, and able to work under pressure in a fast-paced environment. The role offers flexibility, with the option to work from home 2-3 days a week. Spotify is an equal opportunity employer, valuing diversity and inclusivity.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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