Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Senior Software Engineer (React)

Company: PointClickCare

Location: Other US Location

Posted Jan 20, 2025

PointClickCare is a leading North American healthcare technology platform, recognized by Forbes and Waterstone Human Capital. The company offers a vibrant culture, opportunities for career growth, and meaningful work. They are seeking a Frontend web developer with 3+ years of JavaScript experience, knowledge of TypeScript, and experience with React, CSS, and RESTful APIs. Bonus points for experience with Spring Boot, Docker, Kubernetes, Ansible, Jenkins, AWS/Azure, SAML, OAuth, OpenID Connect, and Service Oriented Architecture. PointClickCare provides benefits starting from Day 1, including retirement plan matching, flexible paid time off, wellness support programs, parental and caregiver leaves, fertility and adoption support, continuous development support, employee assistance program, allyship and inclusion communities, and employee recognition.

Senior Software Engineer- Tech Support

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a product development partner that builds breakthrough software products for digital businesses in various sectors. Their key differentiator is the 'Product Mindset', which focuses on building for outcomes and aligning with client goals. They have been recognized as a Great Place to Work for the seventh year in a row due to their collaborative culture and work-life balance.

Executive Assistant

Company: Sysdig

Location: Other US Location

Posted Jan 20, 2025

Sysdig is a leading cloud security company that values diversity, open dialogue, and flexible work culture. They are passionate about open source and building powerful solutions to secure cloud-native applications. The company has been recognized as a Best Place to Work and one of the 500 fastest-growing organizations by Deloitte. They are seeking an experienced executive assistant with strong problem-solving skills, attention to detail, and global travel logistics experience. The role offers a competitive compensation package, international culture, flexible work arrangements, and mental wellbeing support.

Accounts Receivable Specialist (1 year contract)

Company: PointClickCare

Location: Other US Location

Posted Jan 20, 2025

PointClickCare is a leading North American healthcare technology platform, recognized by Forbes and Waterstone Human Capital. The company offers a vibrant culture and wealth of opportunities, empowering employees to advance their careers and make a lasting impact on healthcare. The Accounts Receivable Specialist position involves collections activities, account reconciliations, and communication with clients. The ideal candidate should possess strong diplomatic skills, attention to detail, and excellent computer skills. PointClickCare is committed to equal employment opportunity and information security.

Associate (Outbound), Sales

Company: Lalamove

Location: Other US Location

Posted Jan 20, 2025

Lalamove is a leading global on-demand delivery platform, connecting customers and drivers directly through technology. The company is committed to serving local communities, empowering SMEs, and driver partners. Lalamove is seeking a dynamic Outbound Sales Associate to drive business growth by identifying and acquiring merchants, ecommerce businesses, and retailers for their delivery services. The role involves developing strategies to grow the client portfolio, building strong merchant relationships, and collaborating with cross-functional teams to optimize sales efforts and expand the company's reach in the logistics space.

Software Engineer Nodejs

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and customer growth for industry leaders in various sectors. The company's key differentiator is its Product Mindset, which focuses on building for outcomes and aligning with client goals. They have been named a Great Place to Work for the seventh year in a row. The role involves facilitating communication with clients, crafting high-quality code, participating in planning and estimation efforts, gathering requirements, executing complex activities, promoting client success, engaging in agile software development, mentoring others, and driving project delivery. Minimum qualifications include expertise in JavaScript, Node.js, databases, Agile methodologies, Object-Oriented Programming, high-level design, and enterprise-level system creation. Additional desired experience includes ORMs, microservices, unit testing, cloud work, containers, and specific client-engagement technologies.

Sr. Manager, Accounts Receivable

Company: PointClickCare

Location: Other US Location

Posted Jan 20, 2025

PointClickCare, a leading North American healthcare technology platform, is seeking a candidate for a crucial role in their Billing to Cash department. The candidate will lead a team of professionals to achieve collections goals, demonstrating strong business acumen and emotional intelligence. The role involves people leadership, delivering cash collection goals, reporting and analytics, leading continuous improvements, and managing other subspecialty areas. The ideal candidate should have a degree in Accounting, Finance, or Business, with 8 years of AR/Collections experience and people management leadership experience. Bonus experience includes Billing Platform Salesforce and NetSuite experience, and experience in supporting external audit in the context of AR.

Senior HubSpot Administrator

Company: Pythian

Location: Other US Location

Posted Jan 20, 2025

Pythian is seeking an experienced HubSpot administrator with a minimum of 2 years of experience in technical mentoring for HubSpot Content Hub, Website, and Marketing Hub. The role involves configuring HubSpot Website and Marketing Hub, maintaining data integrity, analyzing HubSpot data, and collaborating with various teams. The ideal candidate should have in-depth experience with HubSpot themes, responsive design, SEO, and working with CSS, HTML, and JavaScript. Pythian offers a competitive total rewards package, opportunities for professional development, flexible work hours, and a supportive work environment.

Software Engineer - Python/AWS/Linux

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in software and SaaS solutions for various industries. They are recognized as a Great Place to Work for the seventh year in a row. The company is seeking a data engineer with 2-4 years of experience in data engineering, software development, or a related field. The ideal candidate should have proficiency in Python, Linux Bash scripting, and familiarity with AWS services. They should also possess a learning mindset, collaboration skills, and attention to detail. The company offers competitive benefits including a flexible work schedule, work from anywhere policy, medical insurance, and recreational activities.

Customer Reliability Escalation Engineer

Company: Sysdig

Location: Other US Location

Posted Jan 20, 2025

Sysdig is a well-funded startup with a large enterprise customer base, focusing on delivering value to customers. They are looking for a senior technical support specialist with extensive Kubernetes, Linux, and scripting language experience. The role involves mentoring, troubleshooting, and developing training materials. Sysdig values diversity and offers a great compensation package, flexible work arrangements, and mental wellbeing support.

Sr. Software Engineer

Company: Fluence

Location: Other US Location

Posted Jan 20, 2025

The job posting is for a Senior Software Engineer position within Fluences' software engineering team, focusing on the Nispera Asset Performance Management platform. The role involves a wide range of engineering tasks, including backend programming, data wrangling, microservices development, API development, and platform administration. Key responsibilities include developing, deploying, and optimizing software solutions, designing and maintaining backend services, collaborating with cross-functional teams, and ensuring high performance and scalability. The ideal candidate should have a BSc or higher in Computer Science, 5+ years of professional software development experience, solid Python programming skills, hands-on experience in NodeJS, and the ability to write consistent unit and integration tests. Experience with Docker, Kubernetes, and knowledge of the energy industry are considered nice-to-haves.

Senior Software Engineer - Full Stack ( Java / Angular )

Company: 3Pillar Global

Location: Other US Location

Posted Jan 20, 2025

3Pillar Global is a leading product development partner, specializing in building digital products that drive revenue and growth for businesses in various sectors. The company's unique 'Product Mindset' approach ensures alignment with client goals from conception to launch. They have been recognized as a Great Place to Work for seven consecutive years. The role involves providing technical leadership, collaborating with cross-functional teams, enforcing coding standards, and leading architectural design and development. The ideal candidate should have at least 5 years of experience in Angular, Unit Testing, UX design, Figma, Storybook, MonoRepo, Agile methodologies, and Object-Oriented Programming principles. Additional experience in Java is desired. Benefits include a competitive salary, flexible timing, work from anywhere, medical insurance, regular health checkups, recreational activities, and a business casual atmosphere.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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