Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Associate Manager – Finance & Risk Management

Company: Sia Partners

Location: Other US Location

Posted Jan 20, 2025

Sia Partners is a global management consulting firm with 3000 consultants in 19 countries, expecting a turnover of USD 420 million. They offer a unique blend of AI and design capabilities, optimizing client projects worldwide. The company values excellence, entrepreneurship, innovation, teamwork, care, and employee wellbeing. They provide an entrepreneurial journey, career advocacy, continuous learning, and diversity equity inclusion programs. Consultants at Sia Partners deliver client projects, manage work activities, coach teammates, present complex ideas, perform research, and manage projects. They also contribute to practice thought leadership, business development, and people management. Qualifications include a bachelor's degree in finance, business management, or a related field, and 57+ years of recent client-facing management consulting experience.

Technical Support Specialist II - BN

Company: PartnerHero

Location: Other US Location

Posted Jan 20, 2025

PartnerHero is seeking a motivated Technical Support Associate for a hybrid role supporting a medical partner aiming to democratize healthcare. The role involves providing excellent customer service via email, chat, and phone, troubleshooting issues, and creating insight reports. The ideal candidate should have strong English skills, be metrics-driven, and thrive in dynamic environments. PartnerHero offers hybrid work arrangements, competitive salary, generous vacation, and a comprehensive benefits package.

Senior Operations Manager

Company: Global Lending Services

Location: Other US Location

Posted Jan 20, 2025

GLS is a company that provides affordable auto financing options to help families meet their transportation needs. They have a culture of over 1000 employees who care deeply and think boldly, driving innovation in a positive culture. GLS offers competitive benefits including base pay, performance bonuses, medical insurance, 401K with employer match, PTO, VTO, tuition reimbursement, parental leave, and a business casual work environment. The Senior Operations Manager at GLS is responsible for managing and leading an operational team, participating in strategic direction development, and driving value in the organization. The role requires a bachelor's degree, at least five years of experience in auto finance, and exceptional critical thinking, problem-solving, and decision-making skills. The position involves mentoring and motivating teams, developing and growing teams, managing performance, and fostering a collaborative culture.

Product Owner

Company: Daxko

Location: Other US Location

Posted Jan 20, 2025

Daxko is seeking a Product Owner to collaborate with an agile team, understand customer needs, and articulate them to the development team. The ideal candidate should be highly collaborative, possess business and technical savvy, and have a big-picture vision. The role involves driving product delivery, formulating product vision and strategy, and working closely with Product Managers, Engineering, Support, and Customer Success teams. The candidate should have a Bachelor's degree, 2+ years of product ownership experience, and proficiency in agile software development practices.

Sales Manager, Japan

Company: StackAdapt

Location: Other US Location

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are seeking a Sales Manager to manage sales activities, cultivate customer relationships, and drive strategic regional expansion. The ideal candidate should be bilingual in Japanese and English, have digital advertising sales experience, and possess a track record of success in a quota-carrying environment. StackAdapt offers a competitive salary, private medical cover, work-from-home reimbursements, and a supportive culture.

UX Manager

Company: CG Infinity

Location: Other US Location

Posted Jan 20, 2025

CG Infinity, a rapidly growing software service company, is seeking a UI/UX Designer with 7+ years of experience for a full-time position in Noida. The ideal candidate should have a portfolio of design projects, experience with design software and wireframe tools, and knowledge of platform-specific design standards. Key responsibilities include gathering user requirements, designing graphic elements, and building navigation components. The successful candidate will create functional and appealing features for clients, collaborate with various stakeholders, and adhere to style standards.

Senior Software Engineer, Audiences

Company: StackAdapt

Location: Other US Location

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They offer a diverse range of ad formats including native display, video, connected TV, audio, in-game, and digital out-of-home ads. The company empowers numerous digitally-focused businesses to deliver exceptional campaign performance daily. StackAdapt is not just an advertising platform, but a hub of innovation, imagination, and creativity. As a Senior Engineer, you'll be involved in developing their platform, working with large data sets, and using modern tech stacks like GoLang, Ruby on Rails, React, GraphQL, and more. The Audiences & Pixels team, composed of high-caliber full-stack engineers, aims to enable marketers achieve their goals by building powerful workflows to enrich audience and conversion journey data. StackAdapt is a remote-first company offering competitive benefits, including a comprehensive mental health care platform, full benefits from day one, work-from-home reimbursements, and a supportive culture.

Business Systems Analyst - Retirement Systems

Company: Protective Life

Location: Other US Location

Posted Jan 20, 2025

Protective is seeking a Business Systems Analyst to join their team, offering a flexible work arrangement. The role involves gathering requirements, writing user stories, and collaborating with developers. The ideal candidate should have 3+ years of experience, strong data analysis skills, and knowledge of SQL Server Management Studio. Protective values diversity and inclusion, providing comprehensive benefits and fostering an inclusive culture.

Customer Support Specialist II - BN

Company: PartnerHero

Location: Other US Location

Posted Jan 20, 2025

PartnerHero is seeking a motivated Technical Support Associate for a hybrid role supporting a medical partner aiming to democratize healthcare. The role involves providing excellent customer service via email, chat, and phone, troubleshooting issues, and creating insight reports. The ideal candidate should have strong English skills, be metrics-driven, and thrive in dynamic environments. PartnerHero offers hybrid work arrangements, competitive salary, generous vacation, and a comprehensive benefits package.

BPO Operations Team Leader

Company: PartnerHero

Location: Other US Location

Posted Jan 20, 2025

PartnerHero is seeking a Team Lead with at least 2 years of experience in the BPO industry. The role involves facilitating successful operations for programs, leading a team of associates, and optimizing their contribution to partners' operations. The ideal candidate should have advanced English skills, embody PartnerHero's core values, and have a thorough understanding of partners' processes, tools, and metrics. The role offers a hybrid workplace, attractive benefits, training opportunities, and a culture that values diversity, inclusion, and equity.

Field Service Technician

Company: Centric Business Systems, Inc.

Location: Other US Location

Posted Jan 20, 2025

UBEO Business Services, a leading provider of business technology products and services, is hiring a Field Service Technician. The role involves maintaining and repairing office equipment, promoting customer satisfaction, and influencing sales. The ideal candidate should have technical knowledge, problem-solving skills, customer service orientation, and business acumen. Qualifications include a high school diploma or equivalent, technical training, and 2-5 years of industry experience. UBEO offers a competitive compensation package, including health, dental, and vision plans, a health reimbursement account, life insurance, and a 401k plan with a match.

People Tech Analyst

Company: StackAdapt

Location: Other US Location

Posted Jan 20, 2025

StackAdapt is a self-serve advertising platform specializing in multichannel solutions. They are committed to employee wellbeing and offer a diverse, inclusive work environment. The Analyst People Tech role involves supporting HR technology operations, collaborating with various departments, and implementing HR technology solutions. The role requires 3+ years of HRIS experience, data analysis skills, and strong communication abilities. StackAdapt provides competitive benefits, including RRSP matching, comprehensive mental health care, and a supportive culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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