Excellent Customer Service Jobs in Other US Location

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Looking for Excellent Customer Service jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Other US Location area.

Digital Enablement Lead

Company: Cargill

Location: Other US Location

Posted Jan 20, 2025

Cargill, a global family company, aims to nourish the world sustainably by connecting farmers with markets and customers with ingredients. The Digital Enablement Lead role is crucial in driving digital transformation, aligning self-service portals with business strategy, and ensuring optimal utilization. Key responsibilities include collaborating with stakeholders, leading business actions, and facilitating customer engagement. The ideal candidate should have a Bachelor's degree, 4+ years of experience in digital enablement, and strong communication skills.

Manager - Product (ML Platform)

Company: Dream11

Location: Other US Location

Posted Jan 20, 2025

Dream11, a leading fantasy sports platform with 220 million users, is seeking a Product Manager with 2+ years of experience in ML/AI products. The role involves using data to make informed decisions, creating an effective ML platform product roadmap, aligning with stakeholders, and building platform products based on different stages of ML model lifecycle. Dream Sports, the parent company, is India's leading sports technology company with 250 million users and a workforce of nearly 1000. The company's vision is to Make Sports Better for fans through the confluence of sports and technology.

Low Carbon Support Team Lead

Company: Octopus Energy

Location: Other US Location

Posted Jan 20, 2025

Octopus Energy is seeking a Low Carbon Support Team Leader in Coventry to lead a team of Customer Service Support Specialists. The role involves managing the installation journey of low carbon technology products for customers, coaching team members, and working closely with a regional field team. The ideal candidate should be a strong communicator, solution-focused, and able to work in a fast-paced environment. Octopus Energy offers share options and a unique culture, emphasizing autonomy, innovation, and inclusivity. The company is committed to equal opportunities and encourages applications from all qualified candidates.

Senior Program Analyst

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 20, 2025

Strategic Data Systems (SDS) is seeking an experienced Program Analyst with at least six years of professional experience in IT and network acquisition analysis, planning, integrated logistics support, enterprise architecture, and program cost analysis. The role requires an active Secret Clearance and experience with DoD or Navy programs. SDS is an equal opportunity employer, committed to providing exceptional technical capabilities management and support to the warfighter.

Principal Data Scientist

Company: SWORD Health

Location: Other US Location

Posted Jan 20, 2025

Sword Health, a leading platform for predicting, preventing, and treating pain, is experiencing rapid growth and expansion. With a mission to free two billion people from pain, the company has achieved significant success, including a 70% reduction in surgery intent for its members. Sword Health is recognized as a top startup employer and has raised over $300 million from prominent venture firms. The company is seeking a Principal Data Scientist to support its growth by shaping data strategy and implementing advanced predictive models. The ideal candidate will have a strong background in data science, proficiency in programming languages like Python or R, and experience with marketing data. Sword Health offers a stimulating work environment, competitive salary, and a range of benefits, including health insurance, meal allowance, equity shares, and remote work options.

Quality Control Clerk (M-F 10a-6:30p, Benefits on 1st Day!)

Company: Ingram Content Group

Location: Other US Location

Posted Jan 20, 2025

Ingram Content Group is hiring a Quality Control Clerk for their Operations team in Fort Wayne, IN. The role involves performing random audits, reporting findings, and packing out completed orders. The company offers a casual dress code, employee discounts, health insurance, 401k, paid time off, and potential pay increase after training. Ingram is a customer-centric team that values safety, process improvement, and innovation.

SDR Sales Development Representative Needed in Latin America | $1000 - $1500 USD Monthly Salary + Remote | Exciting High-Growth US Startup

Company: PhillyTech

Location: Other US Location

Posted Jan 20, 2025

A fast-growing B2B SaaS coaching and leadership development company based in Dallas, Texas is hiring a Sales Development Representative (SDR) based in Latin America. The SDR will drive business growth by finding and qualifying new leads, connecting with potential customers through calls, emails, and social media, and setting up appointments for the sales team. The role offers training, access to great tools, and opportunities for career growth. The ideal candidate should have 13 years of experience in a sales or prospecting role, a proven track record of hitting sales activity goals, excellent communication skills, experience with CRM systems like GoHighLevel, and be motivated, driven, and comfortable working in a goal-oriented, fast-paced environment.

Software Engineer (RPA Developer)

Company: IntegriChain

Location: Other US Location

Posted Jan 20, 2025

IntegriChain is a leading provider of data and application infrastructure for Life Sciences manufacturers, enabling patient access and therapy commercialization. The company's ICyte Platform unites financial, operational, and commercial data sets to support therapy access in the era of specialty and precision medicine. IntegriChain is seeking a skilled RPA Developer with UiPath expertise to design, develop, and deploy automation solutions, leveraging SQL databases and the UiPath ReFramework. The ideal candidate will have a Bachelor's degree in Computer Science or a related field, strong programming skills in C or VBNET, and excellent communication and organizational abilities.

Consumer Card Risk Strategic Analytics - Associate

Company: JPMorganChase

Location: Other US Location

Posted Jan 20, 2025

The job description is for a Strategic Analytics Associate who will work with the risk team to generate analytics and recommendations for strategy development, implementation, operational controls, and performance monitoring. The role involves developing periodic analytics, understanding key performance metrics, acquiring knowledge of operational processes, conducting ad hoc analytics, and contributing to various projects. The qualifications include an MS degree and 3 years of Risk Management experience, or a BS degree and 5 years of experience, along with a background in statistics, econometrics, or a quantitative field. Proficiency in SAS, SAS Enterprise Miner, or other decision tree software is required. The candidate should have strong analytical and problem-solving skills, and the ability to deliver recommendations to management. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions and is an equal opportunity employer. The Risk Management team helps the firm understand, manage, and anticipate risks in a constantly changing environment.

Senior Systems Analyst

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 20, 2025

Strategic Data Systems is seeking an experienced Senior Systems Analyst for a DoN customer contract. The role involves systems configuration support, troubleshooting, research, analysis, and database development. The ideal candidate should have 6 years of professional experience in implementing business and technical requirements, with proficiency in DoDAF and enterprise architecture tools. The position requires a T3T3R investigation and offers full-time employment with benefits, a flexible start date, and a competitive salary.

Lead Data Engineer - Gross Margin

Company: Octopus Energy

Location: Other US Location

Posted Jan 20, 2025

Octopus Energy, a leading UK energy supplier, is seeking a Lead Data Engineer to oversee the Gross Margin pipeline. This role involves shaping the pipeline's design, managing a team of engineers, and ensuring the accuracy of outputs. The pipeline uses a vast amount of data to provide valuable insights across the business, driving innovation in tariffs and financial forecasting. The ideal candidate will have a proven track record in product leadership, management experience, modern data expertise, and a commercial mindset.

Senior Information Management Specialist

Company: ​Strategic Data Systems

Location: Other US Location

Posted Jan 20, 2025

Strategic Data Systems is seeking an experienced Information Management Specialist for a DoN customer. The role requires 6 years of professional experience in ADP services and a T3T3R investigation. The company provides equal employment opportunities and prohibits discrimination. The position offers full-time employment with benefits and a flexible start date.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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