Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Business Development Representative

Company: HubSpot

Location: Remote

Posted Dec 08, 2025

This text describes a Business Development Representative role at HubSpot with responsibilities including prospecting, collaboration with Account Executives, and scheduling demos. It outlines requirements like sales experience and language skills, along with benefits such as hybrid work, training, career growth, and wellness programs.

Principal Product Manager AI/ML Initiatives

Company: eClinical Solutions

Location: Remote

Posted Dec 08, 2025

eClinical Solutions seeks a Principal Product Manager to lead AI-driven innovations in clinical trials. The role emphasizes strategic vision, cross-functional collaboration, and impactful AI solutions. The company highlights a culture of inclusivity and growth opportunities.

Principal Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

This job posting highlights Viator's role as a leading travel experience marketplace, emphasizing opportunities to shape data science strategy, leverage AI technologies, and contribute to impactful product innovations. The position offers competitive compensation, flexible work arrangements, and a collaborative culture focused on customer-centric solutions.

Senior Product Designer - Games Social

Company: Netflix

Location: Remote

Posted Dec 08, 2025

This text describes a job posting for a Senior Product Designer at Netflix's Games Design team, focusing on creating social gaming experiences across platforms. It outlines responsibilities, required skills, and benefits of the remote-friendly role while emphasizing collaboration and innovation in the gaming ecosystem.

Engineering Manager - Web Experience

Company: Dropbox

Location: Remote

Posted Dec 08, 2025

This text describes a Development Manager role at Dropbox, focusing on leading web platform development, shaping architecture, and managing cross-functional teams. It outlines responsibilities like technical vision, scalability, and team leadership, along with requirements and preferred qualifications for the position.

Senior Financial Partnerships Manager - Cards

Company: Mercury

Location: Remote

Posted Dec 08, 2025

Mercury seeks a Senior Partnerships Manager to build and maintain strategic financial partnerships, focusing on growth, collaboration, and innovation within their fintech ecosystem. The role involves managing partnerships, driving product innovation, and ensuring compliance while fostering relationships with internal and external stakeholders.

Technical Program Manager - Commerce Systems

Company: Stripe

Location: Remote

Posted Dec 08, 2025

This text describes Stripe's mission to increase the GDP of the internet and highlights the role of a Technical Program Manager in driving large-scale technical programs. It emphasizes opportunities to impact the global economy, solve complex problems, and collaborate across teams. The job requires expertise in infrastructure, systems design, and program management, with a focus on delivering scalable solutions and influencing engineering leadership.

UX Quantitative Research Intern

Company: Pinterest

Location: Remote

Posted Dec 08, 2025

This internship offers opportunities to contribute to product decisions through data analysis, collaborate with cross-functional teams, and work on impactful projects. Requirements include a PhD in relevant fields and experience with statistical methods.

iOS Software Engineer - Guest & Host

Company: Airbnb

Location: Remote

Posted Dec 08, 2025

This text describes an iOS Engineer role at Airbnb focusing on user account management, privacy features, and cross-functional collaboration. It outlines responsibilities, required skills, and company commitment to inclusion, with neutral language emphasizing technical requirements and professional standards.

Senior Product Data Scientist

Company: Tripadvisor

Location: Remote

Posted Dec 08, 2025

Viator seeks a Senior Product Data Scientist to lead data science initiatives, enhance product features, and collaborate with cross-functional teams. The role offers competitive compensation, flexibility, and opportunities to innovate in travel tech.

Director - Client Solutions

Company: Influential

Location: Remote

Posted Dec 08, 2025

This job description outlines a Director Client Solutions role requiring leadership in client relationship management, team collaboration, and business growth. It emphasizes experience in digital advertising, beauty industry expertise, and strong organizational skills. The position involves managing client portfolios, driving campaign success, and ensuring project delivery within budget.

Product Manager - Digital Experience & Monetization

Company: QuinStreet

Location: Remote

Posted Dec 08, 2025

This job description seeks a Product Manager for a QRP vertical, requiring expertise in digital product development, cross-functional teamwork, and analytics. The role involves managing product roadmaps, client communication, and performance optimization. Requirements include relevant education, experience, and skills in data analysis and strategic thinking. The position offers a competitive salary range and benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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