Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Business Development Generalist - B2B Sales

Company: Rules Cube

Location: Remote

Posted Dec 07, 2025

This job posting seeks a lead generation specialist for a Canadian tech consulting firm specializing in digital transformation. The role involves generating leads, nurturing prospects, and supporting sales efforts through various channels. Requirements include experience in sales, CRM tools, and B2B strategies, with benefits like career growth and competitive compensation.

Salesforce Technical Architect

Company: Guidehouse

Location: Remote

Posted Dec 07, 2025

Guidehouse seeks a Salesforce Technical Architect with 10+ years of experience, offering competitive salaries ($171k-$285k) and comprehensive benefits including medical insurance, retirement plans, and professional development opportunities. The role involves designing scalable Salesforce solutions for public sector clients while collaborating with cross-functional teams.

Executive Assistant to GTM NA

Company: ElevenLabs

Location: Remote

Posted Dec 08, 2025

ElevenLabs is a leading audio AI company with rapid growth and innovative solutions. They focus on making information accessible through advanced technology and offer impactful roles with global opportunities.

Channel Account Manager

Company: FireMon

Location: Remote

Posted Dec 08, 2025

The text describes a Channel Vendor Manager role at FireMon, emphasizing relationship-building with partners, driving growth through collaboration, and contributing to innovative solutions for complex security challenges. It highlights required skills and the company's mission to provide advanced network security solutions.

Genealogist

Company: Lauth Investigations International

Location: Remote

Posted Dec 07, 2025

The text discusses challenges in returning unrecovered assets and the role of genealogists in locating heirs, highlighting required skills and qualifications for the position.

Client Executive

Company: Atmosera

Location: Remote

Posted Dec 08, 2025

Atmosera seeks a Client Executive to drive Azure solutions sales, offering competitive salaries, comprehensive benefits, and growth opportunities. The role emphasizes strategic account management, technical expertise, and delivering measurable client value through innovative cloud-based solutions.

Channel Director

Company: FireMon

Location: Remote

Posted Dec 08, 2025

The text warns about phishing attempts and outlines a job role for a Channel Director at FireMon, emphasizing cybersecurity solutions, partner collaboration, and company values. It balances security alerts with recruitment details and equal opportunity statements.

Salesforce Business Analyst

Company: Guidehouse

Location: Remote

Posted Dec 07, 2025

This job posting outlines a Salesforce consulting role with requirements for experience and certifications, offering competitive compensation and comprehensive benefits.

Lead Analyst, Operational Analytics

Company: Green Dot Corporation

Location: Remote

Posted Dec 07, 2025

Green Dot seeks a Lead Analyst for remote data governance, emphasizing SQL, data mapping, and analytics tools. The role offers a competitive salary range of $97,100 to $145,500. The company promotes remote work flexibility and values data-driven culture.

Global VP of Sales - YourCause from Blackbaud

Company: Blackbaud

Location: Remote

Posted Dec 07, 2025

Blackbaud seeks a dynamic Global VP of Sales to drive growth and lead their strategic business, emphasizing innovation, remote flexibility, and social impact. The role requires proven leadership in scaling sales teams and delivering measurable results while fostering a culture of purpose-driven collaboration.

Salesforce B2B Commerce Architect

Company: Aleysian

Location: Remote

Posted Dec 07, 2025

The text describes a job posting for a Salesforce Commerce Architect role at Aleysian, highlighting the company's innovative culture, competitive salary, comprehensive benefits package, and commitment to diversity. It outlines key responsibilities, required skills, and the collaborative work environment, emphasizing growth opportunities and a supportive team atmosphere.

Product Designer

Company: Ahrefs

Location: Remote

Posted Dec 08, 2025

This job posting seeks a senior Product Designer with expertise in complex software design, requiring collaboration with engineers and data scientists to shape product roadmaps, conduct research, and deliver intuitive interfaces. The role emphasizes leadership, technical understanding, and cross-functional teamwork.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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