Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Senior Product Manager E Commerce

Company: Ollie

Location: Remote

Posted Dec 09, 2025

Ollie focuses on improving pets' lives through premium pet food and services. They offer a Senior Product Manager role with competitive benefits, emphasizing teamwork and innovation. The company values dogs, courage, and continuous improvement.

Customer Success Analyst

Company: H1

Location: Remote

Posted Dec 09, 2025

H1's mission is to provide equitable healthcare through data and AI, offering roles in Customer Success with competitive compensation and benefits, emphasizing diversity and innovation in healthcare solutions.

Data Migration Engineer

Company: Mark43

Location: Remote

Posted Dec 09, 2025

This job posting outlines the role of a Data Migration Engineer at Mark43, emphasizing responsibilities like designing migration strategies, ensuring data integrity, and collaborating with cross-functional teams. It lists qualifications such as a computer science degree, SQL expertise, and cloud platform familiarity. The position highlights problem-solving skills and communication abilities required for the role.

Benefits Analyst

Company: Bennie

Location: Remote

Posted Dec 09, 2025

Bennie is a benefits platform prioritizing employee well-being through technology and services. Core values include optimism, accountability, and work-life balance. The Benefits Analyst role requires Excel skills and a positive attitude.

Chronic Care Manager (Compact States)

Company: Harris

Location: Remote

Posted Dec 08, 2025

This job posting describes a remote Chronic Care Manager role with part-time flexibility, productivity-based pay, and opportunities for full-time employment. It outlines responsibilities, requirements, and benefits while emphasizing work-life balance and professional growth.

Legal Technology Consulting Director Discovery and Data Management

Company: Harbor

Location: Remote, United States

Posted Dec 09, 2025

Harbor is hiring a Legal Technology Consulting Director for Discovery and Data Management, seeking candidates with eDiscovery expertise. The remote role offers opportunities to work with Fortune 500 companies and includes a beta feature requiring applicants to mention 'UNPARALLELED' and a specific tag to verify they read the job post.

Principal Product Manager - Data Centers

Company: Utilidata

Location: Remote

Posted Dec 08, 2025

Utilidata, an NVIDIA-backed edge AI company, is seeking a Principal Product Manager to lead integration of their distributed AI platform in data centers. The role involves product strategy, cross-functional collaboration, and market research to drive adoption in the expanding data center market.

Lead Gameplay Programmer

Company: CD PROJEKT RED

Location: Remote

Posted Dec 08, 2025

CD PROJEKT RED seeks a Lead Gameplay Programmer for Cyberpunk 2, offering competitive pay, remote/hybrid options, and comprehensive benefits. The role involves managing a team, developing gameplay systems, and collaborating across disciplines.

Software Development Engineer III, GL-JS, Maps Rendering

Company: Mapbox

Location: Remote

Posted Dec 09, 2025

Mapbox is a leading real-time location platform with over 4 million developers. Their Maps Rendering team develops cutting-edge mapping tech, offering opportunities to work on advanced graphics and cross-platform solutions. The company emphasizes innovation, collaboration, and diversity.

Android Engineer

Company: FAIRTIQ AG

Location: Remote

Posted Dec 08, 2025

FAIRTIQ's job posting highlights their mission to build scalable mobile platforms, collaboration with teams, and benefits like a dynamic work environment and professional growth opportunities.

Director of Implementations

Company: Makersite GmbH

Location: Remote

Posted Dec 09, 2025

Makersite seeks a Director of Implementations to drive sustainable product development. The role involves leading teams, improving processes, and ensuring customer satisfaction. Benefits include remote work, competitive salary, and professional growth opportunities in a collaborative, inclusive environment.

Claims Examiner | Commercial Trucking

Company: Sedgwick

Location: Remote

Posted Dec 09, 2025

Sedgwick seeks experienced claims examiners to join a globally recognized company offering career growth, work-life balance, and comprehensive benefits. The role involves complex claim processing in a supportive environment, with opportunities for professional development and a positive workplace culture.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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