Excellent Customer Service Jobs in Remote

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Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Business Operations Principal - Pro

Company: Kraken

Location: Remote

Posted Dec 06, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating the global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The company is fully remote with a diverse global workforce.

Embedded Linux Field Engineer for Devices/IoT

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical seeks an Embedded Linux Field Engineer to expand in IoT and industrial sectors. The role involves customer engagement, solution development, and requires Linux expertise. Benefits include remote work, travel, and professional growth.

Microstrategy Developer

Company: Data Meaning

Location: Remote

Posted Dec 06, 2025

This job posting seeks experienced MicroStrategy Developers for short-term remote positions with US-based clients. The role requires expertise in MicroStrategy development, SQL, data modeling, and Agile methodologies, with preferences for cloud deployments and automation skills. Data Meaning, a BI consulting firm, emphasizes collaboration and innovation in their global remote team.

Account Executive Sales Careers at Xplor Technologies

Company: Xplor

Location: Remote

Posted Dec 06, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer intuitive software and payment processing platforms for industries like fitness, wellness, and field services. Xplor values diversity, innovation, and making a positive impact on people's lives.

MLOps Field Engineer

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring an MLOps Field Engineer to help global companies embrace AIML using the latest open source capabilities on public and private cloud infrastructure. The role involves designing ML architectures, solving customer problems, and working closely with enterprise sales leads.

Distributed Systems Testing Software Engineer, Python / Go

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is hiring a Software Engineer for Distributed Systems Testing to develop CI pipelines, test products on new clouds, and advance AIML pipelines for automatic analysis of test results. The role involves creating automated testing approaches, enabling engineering teams, enhancing CI pipelines, deploying and managing distributed systems, monitoring testing efforts, and collaborating with a globally distributed team.

Analytics Engineer 5 - Member Insights Engineering

Company: Netflix

Location: Remote

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company focuses on using data to improve subscriber experiences and drive higher-quality viewing and discovery. The Analytics Engineer role involves developing data pipelines, tools, and products to make insights about subscribers widely available across the company, in partnership with various teams.

Solution Architect - Identity Management

Company: Netwrix

Location: Remote

Posted Dec 06, 2025

The Identity Management Solution Architect role involves partnering with sales to design and implement tailored IAM solutions, serving as a technical expert, leading presales engagements, providing training and support, collaborating crossfunctionally, representing the company as a thought leader, staying current on industry trends, and ensuring seamless handoff to delivery teams. The position requires a bachelor's degree, 8+ years of experience in technical presales or a related role, deep knowledge of security and compliance standards, proficiency with major cloud platforms, strong foundation in IAM PAM encryption and network security technologies, proven ability to align technical solutions with business objectives, excellent communication and presentation skills, creative problem-solving skills, and experience with API integration scripting languages and DevOps principles.

Software Engineer 5 - TV Release Quality

Company: Netflix

Location: Remote

Posted Dec 06, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is seeking a Senior Software Engineer to join the TV Release Quality team, which focuses on assessing and communicating the quality of the TV streaming application. The role involves collaborating with talented colleagues, building tools to streamline testing and releasing TVUI code, and continuously learning in a fast-evolving ecosystem.

Product Manager - Cloud

Company: Canonical

Location: Remote

Posted Dec 06, 2025

Canonical promotes its leadership in open source software and cloud-native solutions, highlighting products like Ubuntu and Juju. The company emphasizes innovation, global collaboration, and opportunities for product managers with technical expertise. It showcases a positive work environment with remote flexibility and growth prospects.

Nearshore - Product Designer

Company: Bitovi

Location: Remote

Posted Dec 06, 2025

Bitovi is seeking a Senior Product Designer for a 100% remote role, with a preference for nearshore candidates in Latin America. The role involves end-to-end product design, collaborating with clients and teams, and creating design solutions. Bitovi offers competitive hourly pay, remote work, and opportunities for long-term contracts.

Blue Yonder Solutions Architect

Company: Longbow Advantage

Location: Remote

Posted Dec 06, 2025

The text is a job description for a Blue Yonder Solutions Architect position at Longbow Advantage. It outlines the responsibilities, required skills, and benefits of the role. The position involves providing expert consulting, technical guidance, and support for Blue Yonder supply chain software solutions. The company offers a supportive work environment, competitive salary, and various benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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