Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Sales Engineer

Company: Mechanical Orchard

Location: Remote

Posted Dec 07, 2025

Mechanical Orchard specializes in safely modernizing critical business applications to make them adaptable to market challenges. They apply Agile principles and AI pragmatically, aiming to transform how companies operate and innovate. The company is seeking a Sales Engineer to help acquire new logos and expand trust in their modernization programs.

New Business Account Executive

Company: Twilio

Location: Remote

Posted Dec 07, 2025

The job posting is for a Senior New Business Account Executive at Twilio in India. The role involves acquiring new logos, building sales strategies, and working closely with executives and teams. The ideal candidate should have proven sales success, knowledge of the Indian market, and strong communication skills.

VP - Retailer Business Development

Company: CommerceIQ

Location: Remote

Posted Dec 07, 2025

The VPRVP of Retailer Business Development role at CommerceIQ involves spearheading recruitment of retailers in the US and Europe for the RetailerIQ solution. The successful candidate will own the end-to-end partnership lifecycle, from identifying opportunities and shaping commercial strategy to overseeing joint go-to-market execution. The role requires a bachelor's degree, 10-12 years of experience in retailer business development or commercial insights, and strong analytical and communication skills.

Platform Manager - AI/ML Defense Platform

Company: Airbnb

Location: Remote

Posted Dec 07, 2025

The Defense Platform team at Airbnb builds and maintains foundational capabilities for proactive and reactive detection and mitigation of risk, abuse, and fraud. As a Platform Product Manager, you will conceptualize, build, and evangelize ML models and signals to enable teams across various domains. The role requires identifying and solving trust and safety issues, establishing product vision, developing roadmaps, and driving product execution. Strong product management experience, technical expertise, and cross-functional collaboration skills are essential.

Junior Full Stack Developer Java

Company: Blanc Labs

Location: Remote

Posted Dec 07, 2025

Blanc Labs is a premier partner for global enterprises, specializing in digitization, automation, and development of next-generation digital products and services. They are seeking a Junior/Intermediate Full Stack Developer to implement and support scalable cloud applications, with a strong background in frontend and backend development, and experience with various technologies such as Java, Spring Boot, Angular, and cloud platforms like Azure.

Senior Growth Engineer

Company: Apollo.io

Location: Remote

Posted Dec 07, 2025

The job posting is for a Growth Engineer to join a team and accelerate product growth through rapid experimentation, data analysis, and scalable technical solutions. The role involves developing engineering strategies, collaborating cross-functionally, architecting scalable systems, implementing AB testing frameworks, leveraging automation and machine learning, and ensuring technical excellence. The ideal candidate should have proficiency in full-stack development, experience with analytics and AB testing tools, familiarity with growth frameworks, excellent leadership and communication skills, and a mindset focused on metrics, LTV, CAC, retention, and rapid iteration.

Product Designer - Onchain Trading

Company: Kraken

Location: Remote

Posted Dec 07, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products for traders, institutions, and newcomers, and are committed to industry-leading security, education, and client support. The company is fully remote with a diverse team of industry pioneers.

Technical Lead II - Infrastructure Costs

Company: HubSpot

Location: Remote

Posted Dec 07, 2025

HubSpot's Platform Infrastructure teams focus on scalable systems supporting global operations, emphasizing reliability and cost-effectiveness. The Infrastructure Costs team drives financial efficiency through advanced cost analytics and automation, while the Technical Lead II role offers leadership in cloud cost optimization with opportunities for innovation and team growth.

Technical Due Diligence Consultant

Company: Crosslake Technologies LLC

Location: Remote

Posted Dec 07, 2025

This text outlines Crosslake's mission to support technology innovation through strategic consulting, emphasizing their proactive approach to technology governance and collaboration with clients. It highlights core values like service, curiosity, and creativity while detailing job responsibilities and requirements for software professionals.

Senior Risk Analytics Manager

Company: Earnest

Location: Remote

Posted Dec 07, 2025

The Senior Risk Analytics Manager role involves reporting to the Head of Credit Risk, ensuring credit policies are designed and implemented, partnering with the Data Science team to develop loss forecasting models, validating models, monitoring loan performance, and communicating results to leadership. The ideal candidate has 7+ years of experience in risk or loss forecasting models, strong business acumen, and excellent communication skills.

Engagement Manager

Company: Capstone Integrated Solutions

Location: Remote

Posted Dec 07, 2025

Capstone Integrated Solutions is a comprehensive services provider seeking an experienced Engagement Manager to oversee cloud-native application development projects. The role involves project planning, stakeholder collaboration, risk management, resource allocation, delivery excellence, budget management, change management, and continuous improvement. Capstone values customer obsession, learning, growth, and scalability.

Senior Client Executive

Company: Atmosera

Location: Remote

Posted Dec 07, 2025

Atmosera is a Microsoft Partner that empowers businesses to redefine what's possible with modern technology and human expertise. They offer exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform, enabling organizations to accelerate innovation, enhance security, and optimize operational agility. Atmosera delivers cutting-edge integrated solutions that drive business value.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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