Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Senior Backend Engineer II - Tools and Automation

Company: Gametime United

Location: Remote

Posted Nov 29, 2025

Gametime is seeking a Senior Backend Engineer II to lead the Tools and Automation team. The role involves designing and architecting AI and automated systems, owning critical backend systems, driving end-to-end delivery, leading cross-functional execution, providing technical stewardship and mentorship, and influencing beyond code. The ideal candidate should have experience in AI-agentic automation, workflow automation, backend development, system design, API development, event-driven systems, databases, and AI fluency.

Senior Director, Sales - Microsoft Partnership

Company: Tanium

Location: Remote

Posted Nov 29, 2025

The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.

Corporate Counsel

Company: H1

Location: Remote

Posted Nov 29, 2025

H1's mission is to provide equitable healthcare through data and AI. They seek a Corporate Counsel with legal and tech expertise, offering competitive compensation and a supportive work environment.

Technical Lead Developer (AWS Full-Stack Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 29, 2025

Capstone Integrated Solutions is a comprehensive services provider with a team of highly experienced professionals. They offer a complete suite of services for software development, system analysis, integration, implementation, and support. The company is looking for a Senior Technical Lead Developer to guide the design, development, and delivery of a cloud-native application built on AWS with an Angular frontend and Python backend.

Strategic Account Executive - Oil and Gas

Company: Armada

Location: Remote

Posted Nov 29, 2025

The Strategic Account Executive role at Armada AI is a pivotal position driving growth across high-value industries. It requires a blend of strategic sales acumen, deep client engagement, and solution-oriented selling to position Armada's edge computing and AI solutions. The role involves building strong relationships with C-level decision makers, delivering tailored solutions, and expanding Armada's market presence through long-term trusted partnerships.

Technical Account Manager

Company: Aptible

Location: Remote

Posted Nov 29, 2025

Aptible is a company that simplifies cloud infrastructure for developers. They value diversity and inclusion, and their Technical Account Managers help SMB customers realize the full value of Aptible. The role involves onboarding, support, and retention, with a focus on building relationships and driving revenue.

AI Artist/Producer

Company: Innovecs

Location: Remote

Posted Nov 29, 2025

Innovecs is a global digital services company seeking AI artists and producers for diverse projects. They offer flexible hours, competitive compensation, comprehensive hardware/software setup, open-door culture, health insurance, learning and development opportunities, and virtual team-building activities.

Product Designer

Company: CareMessage

Location: Remote

Posted Nov 29, 2025

The job posting is for a Product Designer role at a health technology company. The role involves designing solutions for vulnerable patients, collaborating with cross-functional teams, and owning the end-to-end user experience. The company values empathy, collaboration, and a data-driven approach to design.

Payer Enrollment Manager - Healthcare Revenue Cycle

Company: Guidehouse

Location: Remote

Posted Nov 29, 2025

The Payer Enrollment Manager role at UAB Medicine and St. Vincent's involves leading and overseeing payer enrollment operations across multiple entities. The position requires managing teams, ensuring efficient and compliant enrollment, collaborating with various departments, and driving process improvements. The role offers opportunities for leadership, team development, and system optimization.

Senior Technical Lead

Company: Sales Hub

Location: Remote

Posted Nov 29, 2025

The job role involves leading AI projects, managing a development team, providing technical expertise in AI technologies, ensuring code quality, staying updated with AI advancements, and communicating with stakeholders. The minimum qualifications include 7+ years of experience in software development, 3+ years in technical leadership roles focusing on AI projects, proficiency in AI technologies, programming languages (Python, TypeScript), cloud platforms (AWS, Google Cloud, Azure), and project management tools (JIRA). The role requires strong leadership skills and the ability to lead high-performance development teams.

Senior Payments Operations Manager

Company: Airbnb

Location: Remote

Posted Nov 29, 2025

The role of Senior Payments Operations Manager for Procedures Standards & GTM Readiness at Airbnb involves leading the development, standardization, and execution of global payments procedures and standards. The position focuses on operationalizing the payments platform, building policies and processes, and ensuring seamless, transparent, and trusted payment experiences for guests and hosts. The role requires 12+ years of experience in payments, fintech, or financial services, with a strong understanding of payins, payouts, operational workflows, forecasting, and exception management.

Mid-Market, Sales Executive

Company: QuinStreet

Location: Remote

Posted Nov 29, 2025

The job posting is for a results-driven Mid-Market Sales Executive who will work independently in an informal environment to close new business. The role requires 5+ years of experience in consultative inside sales, expertise in Salesforce and closing five-figure business deals, and strong interpersonal communication skills. The position offers a salary range of $60,000 to $70,000 annually, with potential performance bonuses, commissions, and equity.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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