Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Manager, Software Engineering - Infrastructure

Company: Figma

Location: Remote

Posted Nov 08, 2025

Figma is looking to expand its Leadership team within the Infrastructure organization. The FigFile Content team manages file and asset operations, while the Developer Experience team focuses on build, test, and workflow systems. Both teams aim to improve scalability, security, and user experience. The roles require experience in managing engineering teams, working on internal infrastructure, and growing internal platforms.

Account Executive

Company: Allium

Location: Remote

Posted Nov 08, 2025

Allium is a company that provides accurate, simple, and fast blockchain data solutions. They aim to make blockchain data easily accessible and understandable by ingesting, sanitizing, and standardizing data from over 100 blockchains. Allium serves analysts and engineers, with customers including Visa, Stripe, Grayscale, Phantom, and Uniswap. The company is on a mission to index and organize the world's blockchain data, similar to what Bloomberg did for financial data and Google did for webpages.

Lead – Data Engineer I

Company: Ollion

Location: Remote

Posted Nov 07, 2025

Ollion emphasizes innovation and independence, offering scalable solutions and a collaborative environment with competitive benefits. The company highlights its global team's ability to drive transformative change while prioritizing customer impact and flexible work arrangements.

Sr Software Engineer - Frontend

Company: Nurdsoft

Location: Remote

Posted Nov 07, 2025

The job description outlines the responsibilities and requirements for a Senior Software Engineer role. The position involves designing, developing, testing, and supporting frontend solutions in a fast-paced team environment. The ideal candidate should have extensive experience in software engineering, proficiency in languages like TypeScript, JavaScript, HTML5, and CSS, and familiarity with frameworks such as React, Svelte, and Angular. The role emphasizes collaboration, problem-solving, and staying updated with the latest technologies.

Content Producer

Company: Skyrocket Studios

Location: Remote

Posted Nov 07, 2025

The text outlines responsibilities and requirements for a production management role, including collaborating with directors, coordinating teams, planning productions, executing shoots, leading projects, participating in pitches, and staying informed on industry trends. Strong interpersonal skills, attention to detail, and commitment to meeting deadlines are emphasized.

Housing Senior Support Consultant

Company: NECSWS

Location: Remote

Posted Nov 07, 2025

NEC Software Solutions offers a positive work environment with competitive benefits, flexible hours, and opportunities to make an impact through innovative technology solutions. The job description highlights technical support roles with growth potential, emphasizing collaboration with public sector organizations and career development prospects.

Product Designer

Company: Xapo Bank

Location: Remote

Posted Nov 08, 2025

The Xapo app provides a best-in-class experience for clients, enabling them to spend, protect, and earn on USD and BTC deposits. The role of a Product Designer is to shape a first-class user experience in partnership with cross-functional teams, focusing on transactions and creating intuitive interfaces. The ideal candidate should have experience designing native mobile apps and understand platform standards.

Staff Software Engineer - Workflows Platform

Company: Lumos

Location: Remote

Posted Nov 08, 2025

The company is seeking a Staff Software Engineer to lead the design and implementation of a next-generation Workflows and Notifications Platform. The role involves building critical infrastructure for real-time, context-aware messaging and task orchestration across the Identity Governance product. The ideal candidate will have experience in event-driven systems, workflow orchestration, and notifications infrastructure, with a focus on scalability, reliability, and developer-friendly APIs.

Staff Product Manager - SMB (Ads)

Company: Reddit

Location: Remote

Posted Nov 08, 2025

The Reddit Ads team is looking for a senior product manager to help innovate and grow the team rapidly. The role involves setting a vision and strategy, driving execution, making data-driven decisions, collaborating cross-functionally, and communicating with executives. The ideal candidate has 8+ years of product management experience, a track record of developing product strategy, and strong analytical and problem-solving skills.

Strategic Deal Desk Manager

Company: Canva

Location: Remote

Posted Nov 07, 2025

Canva is seeking a Global Deal Desk professional to join their EMEA Sales team in London. The role involves shaping deal strategies, structuring complex deals, collaborating with cross-functional stakeholders, and driving continuous improvement in deal processes. The company offers a vibrant work environment, equity packages, inclusive parental leave, and a Vibe & Thrive allowance.

Lifecycle Marketing Manager

Company: Shippo

Location: Remote

Posted Nov 08, 2025

Shippo is a shipping platform that provides merchants with world-class shipping solutions and competitive rates. They are hiring a Lifecycle Marketing Manager to own and scale their communication strategy across the entire customer journey, focusing on driving user engagement and business growth. The role involves defining and executing the lifecycle marketing strategy, developing and optimizing email marketing campaigns, and managing transactional email systems. Shippo offers a comprehensive benefits package, including healthcare coverage, flexible working arrangements, and professional growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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