Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Technical Assistant

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The text describes a Technical Assistant position at Liberty Mutual Insurance's Claims Department. The role involves providing administrative support, technical assistance, and customer service. It requires a high school degree, 3+ years of related experience, and knowledge of Microsoft Office. The company offers competitive pay, benefits, and a supportive work environment.

Team Manager - Regional Development

Company: Aidoc

Location: USA

Posted Nov 16, 2025

Aidoc is recruiting a Team Manager for Regional Development in the United States. The role involves leading a team to build early-stage sales pipeline within large health systems for Aidoc's clinical AI solutions. The ideal candidate should have experience in B2B hypergrowth SaaS sales, stakeholder mapping, account research, and multipersona engagement.

Learning Experience Designer

Company: Newsela

Location: USA

Posted Nov 16, 2025

The job posting is for a Learning Experience Designer to develop high-quality English Language Arts instructional materials and assessments. The role requires experience in curriculum standards, pedagogical best practices, and assessment design. The ideal candidate will collaborate with a team, utilize technology tools, and leverage research to create engaging and effective resources for diverse learners.

Sr Cloud Engineer

Company: Ollion

Location: USA

Posted Nov 16, 2025

Ollion is a company that connects businesses and capabilities globally to help organizations make the most of their transformation while maintaining independence. They value innovation, bold steps, and making a difference. Ollion offers cloud engineering services, focusing on creating new and better ways to work by solving business challenges using technology. They prioritize customer satisfaction, root cause analysis, and compliance. The company seeks experienced cloud engineers with strong communication and problem-solving skills.

Personal Lines Underwriter

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The role involves evaluating risks, making subjective decisions, and communicating with agents to ensure a profitable book of business. Responsibilities include reviewing risk acceptability, managing agents, developing relationships, and mentoring newer underwriters. Qualifications include a degree or experience in underwriting, knowledge of products and regulations, and strong communication skills.

Senior Software Engineer - Integrations

Company: First Advantage

Location: USA

Posted Nov 16, 2025

First Advantage is seeking a Senior Software Engineer to join their FA Integrations team. The role involves leading code reviews, mentoring junior developers, and collaborating with cross-functional teams to deliver high-quality software solutions. The company values diversity, inclusion, and fairness, and is undergoing a technology transformation.

Senior Fullstack Engineer - Notifications Engagement

Company: Reddit

Location: USA

Posted Nov 16, 2025

The Notifications team at Reddit is hiring a Senior Fullstack Engineer to help deliver engaging content to users through push notifications and emails. The role involves building across the stack, collaborating with a talented team, mentoring engineers, and contributing to product and technical strategy. The ideal candidate has 8+ years of software engineering experience, with a focus on backend and web platforms, and experience with GraphQL, gRPC, and API design.

Assessment Content Creator - Middle School Math (6-8)

Company: Khan Academy

Location: USA

Posted Nov 16, 2025

Khan Academy promotes free worldclass education globally, emphasizes diversity and innovation, and offers competitive roles with impactful missions and benefits. The text highlights their commitment to equitable learning and professional growth.

Clinical Technology Consultant

Company: Lingraphica

Location: USA

Posted Nov 16, 2025

Lingraphica is a company dedicated to improving the lives of individuals with speech and language challenges through advanced augmentative and alternative communication (AAC) devices, software, and community-based services. The Clinical Technology Consultant role involves providing clinical support, device training, and fostering relationships with consumers, support persons, and professionals to ensure a positive experience. The company values action, empowerment, improvement, and integrity, and strives to create an inclusive and supportive workplace.

Supervisor Underwriting Support

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The job description outlines the responsibilities and qualifications for a role managing a team of underwriting support specialists. The position involves providing supervision, ensuring first contact resolution, maintaining compliance, and fostering a collaborative team environment. The ideal candidate should have intermediate knowledge of property and casualty insurance, in-depth knowledge of commercial lines underwriting, and strong communication and problem-solving skills.

Data Services Manager

Company: MissionWired

Location: USA

Posted Nov 16, 2025

MissionWired emphasizes its impactful work in fundraising for nonprofits and political campaigns, highlighting successful donations and commitment to social change. The company promotes diversity, equity, and inclusive practices while offering competitive benefits and remote work opportunities for a data services manager role.

Director - Fraud Financial Analysis

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 16, 2025

The role is a strategic leadership position responsible for leading fraud detection and deterrence strategies across multiple verticals. The leader will manage a team, collaborate with various departments, and drive innovation to minimize financial loss and reputational risk. The ideal candidate should have 5+ years of leadership experience in investigative, underwriting, or billing/finance teams, with strong analytical and communication skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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