Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Account Executive

Company: Hometap

Location: USA

Posted Nov 14, 2025

Hometap is seeking an ambitious and empathetic Account Manager, also called an Investment Manager, to join their sales team. The role involves connecting with homeowners interested in a Hometap investment, educating them on the product, and guiding them through the application process. The position requires 3+ years of sales experience, empathy, excellent communication skills, and the ability to thrive in a fast-paced environment. Hometap offers competitive compensation, meaningful equity, and a collaborative team-oriented approach.

DevOps Engineer (GitHub Migration Projects)

Company: Atmosera

Location: USA

Posted Nov 14, 2025

Atmosera offers advanced tech solutions and seeks skilled engineers for GitHub Enterprise Cloud migration projects, emphasizing collaboration and innovation. They prioritize diversity and equal opportunity in hiring.

Solutions Architect - UiPath

Company: WonderBotz

Location: USA

Posted Nov 14, 2025

This job description outlines a Solutions Architect UiPath role requiring 6-8 years of IT experience, UiPath expertise, and security clearance. The position involves designing automation solutions, collaborating with technical teams, and ensuring compliance with client strategies. It emphasizes teamwork, problem-solving, and certifications while offering competitive compensation and immediate start opportunities.

Full Stack Developer

Company: Xenith Solutions

Location: USA

Posted Nov 14, 2025

Xenith Solutions is a small family-focused business that provides superior service to Federal Civilian Defense and Intelligence organizations. They offer unmatched benefits and are seeking a Full Stack Developer with agile methodology experience to join their team in support of a Customs and Border Protection contract.

Signing & Funding Coordinator

Company: Hometap

Location: USA

Posted Nov 14, 2025

Hometaps is seeking an experienced Signing & Funding Coordinator to streamline investment closing operations while maintaining strong customer service. The role involves collaborating with various teams, building relationships with vendors, scheduling signing appointments, monitoring closings, and identifying process improvements. The ideal candidate has 1+ years of experience in a related role, a strong commitment to customer service, attention to detail, and the ability to work under pressure.

Service Strategy & Design Engineer

Company: Gametime United

Location: USA

Posted Nov 14, 2025

The Fan Ops Service Strategy & Design Engineer will design and enhance systems to support Gametime fans, focusing on chatbots, self-service tools, and automated voice deflection. They will collaborate with various teams to ensure frictionless, efficient, and empathetic fan experiences while leveraging AWS, Amazon Connect, Kustomer, and frontend/backend development.

Principal Data System Architect - Data Engineering & Monetization

Company: GitLab

Location: USA

Posted Nov 14, 2025

The role of Data System Architect at GitLab involves driving the strategic evolution of the company's data platform. The position requires designing scalable distributed solutions, defining data product standards, building governed data services, and partnering with product and engineering teams. The ideal candidate should have experience in architecting large-scale distributed data systems, leadership skills, and expertise with modern data stack technologies.

Platform Support Manager

Company: Saviynt

Location: USA

Posted Nov 14, 2025

This text describes a Manager Platform Support role with responsibilities in operational excellence, process optimization, performance management, and team leadership. It outlines qualifications requiring experience in SaaS support, technical proficiency, and compliance frameworks like FedRAMP.

Senior Manager - Governance, Risk, and Compliance (GRC)

Company: D-Wave Quantum

Location: USA

Posted Nov 14, 2025

DWave is seeking a Senior Manager for Governance, Risk, and Compliance (GRC) to lead the company's global risk and compliance strategy. The role involves building and leading the GRC strategy across multiple frameworks, modernizing compliance through automation and data-driven reporting, leading enterprise risk management efforts, overseeing audits and certifications, collaborating with cross-functional teams, and representing DWave in customer and regulatory discussions. The ideal candidate should have a bachelor's degree, 10+ years of experience in GRC, and 5+ years in a leadership role, along with strong knowledge of modern frameworks and regulatory standards.

Senior Director - AML Screening & Reporting

Company: Green Dot Corporation

Location: USA

Posted Nov 14, 2025

Green Dot is seeking talented professionals across the United States to join their team in developing smart money management and payment solutions. The company is transitioning to a permanent Work from Anywhere model to attract top talent and promote a strong culture. The Screening and Reporting Senior Director role is responsible for overseeing AML screening, suspicious activity reporting, and regulatory compliance across Green Dot's issued accounts and third-party programs.

Partner Manager - Scaled

Company: Figma

Location: USA

Posted Nov 14, 2025

The Figmas Business Development & Partnerships team plays a critical role in accelerating company goals by working with partners to enhance product experiences, expand the ecosystem, and drive user and revenue growth. The Scaled Partner Manager role involves managing relationships with technology partners, developing scalable engagement programs, collaborating cross-functionally, and contributing partner insights to shape platform improvements and future ecosystem strategy.

Data Scientist 5 - Title and Launch Management

Company: Netflix

Location: USA

Posted Nov 14, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Merchandising and Content Understanding team aims to enable operational and creative excellence in content distribution and promotion. The team collaborates with partners to launch high-quality content and help members discover content they will love. The job posting is for a data scientist to join the team and develop content understanding signals across all formats to improve the discovery experience on the service.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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