Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

VP of Product - Payments

Company: Qualia

Location: USA

Posted Nov 10, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. Their platform brings together users from across the real estate ecosystem onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Qualia is looking for a product manager to own the strategy and execution of their payments network, which is a mission-critical platform sitting on top of trillions of dollars in real estate transaction payments.

VP - Product Management (AI & Analytics)

Company: EDB

Location: USA

Posted Nov 10, 2025

The Vice President of AI & Analytics will own the strategy, delivery, and commercial success of the company's integrated intelligent portfolio. They will define the core value proposition, drive commercial results, and be an industry evangelist. The role requires deep expertise in AI systems and large-scale data analytics, as well as the ability to lead and inspire teams.

Mid Market Account Executive

Company: Yubico

Location: USA

Posted Nov 10, 2025

Yubico is a leading provider of hardware authentication security keys, with a mission to make secure login easy and available for everyone. The company offers a holistic Total Rewards package, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave. Yubico values diversity, inclusion, and employee well-being, with employee resource groups and a strong company culture.

Clinical Nurse Coordinator

Company: EVERSANA

Location: USA

Posted Nov 09, 2025

EVERSANA is a global company committed to creating a healthier world. They provide commercialization services to the life sciences industry and help bring innovative therapies to market. The company values diversity, inclusion, and patient-centric care. They offer a range of job opportunities and emphasize the importance of teamwork and ethical behavior.

Technical Account Manager

Company: TTEC Digital

Location: USA

Posted Nov 10, 2025

TTEC Digital is a company that coaches clients to ensure their employees feel valued and supported, with a vision of creating a place where employees can thrive. They build customizable contact center solutions and offer services such as managing on-premise services, optimizing contact centers, performing cloud migrations, and improving existing technology investments. The role of a Technical Account Manager (TAM) involves serving as the operational and technical leader for a portfolio of clients, driving service delivery, leading client relationships, and ensuring operational excellence across all aspects of the client lifecycle.

Sunrise Movement - Field Director

Company: NRG Consulting Group

Location: USA

Posted Nov 09, 2025

The Sunrise Movement is hiring a Field Director to lead their electoral program and build youth political power. The role involves managing voter turnout programs, distributed organizing, program management, and strategy. The position requires volunteer team management experience, results-oriented mindset, and proficiency with voter file platforms.

Software Engineer - Infrastructure Security

Company: OpenAI

Location: USA

Posted Nov 10, 2025

OpenAI is seeking a Security Software Engineer to join the Infrastructure Security team. The role involves designing and building critical security services, partnering with engineers to embed security into high-performance compute clusters, developing automation and detection tooling, driving high-impact initiatives, and leading design reviews and threat models. The ideal candidate should have strong software engineering skills, experience in building security infrastructure, deep understanding of security principles, expertise in securing cloud platforms, familiarity with container and orchestration security, a proactive mindset, and excellent communication skills.

QA Analyst - LiveOps - Star Trek Fleet Command

Company: Scopely

Location: USA

Posted Nov 09, 2025

Scopely is seeking a QA Analyst for their Star Trek Fleet Command team. The role involves supporting quality efforts, collaborating with internal and external teams, and ensuring high quality standards for live operations releases. The company values diversity, communication, and a proactive approach.

SMB Customer Success Manager

Company: Newsela

Location: USA

Posted Nov 09, 2025

This job description highlights a Customer Success Manager role at Newsela with opportunities for impactful work, career growth, and comprehensive benefits. The position emphasizes influencing education, supporting diverse learning needs, and contributing to scalable solutions for K-12 classrooms. The company promotes work-life balance, professional development, and inclusive culture.

Business Development Specialist

Company: NavVis

Location: USA

Posted Nov 10, 2025

NavVis is a technology company that offers products and services to bridge the gap between physical and digital worlds, enabling users to create a new reality. The company is actively seeking dynamic and driven Business Development Specialists to shape the future of scaling revenue in their growing US teams. The role involves developing a person-focused strategy, setting qualified meetings, mastering value-driven communication, and partnering with Marketing to run strategic campaigns. NavVis offers a competitive compensation package, flexible working hours, and a hybrid work setup.

Medical Physicist Associate

Company: Fortive

Location: USA

Posted Nov 09, 2025

The job posting is for a medical physicist to perform surveys of medical imaging equipment, provide radioactive materials license support, and conduct radiation protection program audits. The role requires a bachelor's degree in a relevant field, experience in imaging physics, and eligibility for registration in North Carolina, Virginia, and South Carolina.

Program Manager

Company: ReflexAI

Location: USA

Posted Nov 10, 2025

The role is a Program Manager position at ReflexAI, a company that provides machine learning and natural language processing tools to mission-driven organizations. The role involves managing a large-scale global social impact program, coordinating with internal teams and external partners, and representing ReflexAI at conferences and events. The ideal candidate should have experience in program management, digital marketing, and managing multistakeholder initiatives.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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