Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Collections Account Manager

Company: Clipboard Health

Location: USA

Posted Feb 05, 2025

Clipboard Health is a fast-growing, profitable Series C marketplace that connects healthcare facilities and professionals. They offer an app-based marketplace for on-demand shifts, aiming to improve lives and provide career growth opportunities. The company, a YC Top Company with a global remote team, fills millions of shifts annually and is expanding into various sectors. The Billing Account Manager role involves managing billing processes, resolving issues, and maintaining financial relationships with partners.

Sr Director - Product Marketing

Company: OpenX

Location: USA

Posted Feb 28, 2025

OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. The Senior Director of Product Marketing will play a crucial role in commercializing OpenX's offerings, leading go-to-market activities, and driving business objectives. The ideal candidate should have extensive experience in product marketing, B2B advertising, marketing technology, or SaaS, with a proven track record in SaaS product marketing. They should be able to simplify complex ideas, manage go-to-market strategies, and collaborate effectively with product management and sales teams. OpenX values teamwork, customer-centricity, ownership, transparency, and adaptability, and is committed to equal employment opportunities.

Inside Sales Representative

Company: TeamSnap

Location: USA

Posted Feb 28, 2025

TeamSnap is a sports and communication platform that empowers its employees to bring big ideas and collaborate effectively. The company is committed to equitable compensation, offering a minimum starting salary of $76,000. TeamSnap is a fully remote company with a culture of trust, accountability, and inclusivity, providing opportunities for growth and a comprehensive total rewards package. The role involves driving sales growth, engaging customers, managing pipelines, collaborating with various teams, and maintaining CRM discipline. The ideal candidate possesses exceptional communication skills, a team player mindset, an athlete's mindset, business savviness, and a customer-focused approach. Bonus points are given for relevant sales experience, SaaS or sports industry experience, and willingness to travel occasionally.

Vice President of Operations

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a high-quality early education provider, trusted by thousands of educators and families. The company's mission is to support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Brightwheel is seeking an experienced operations executive to lead all aspects of operations, including revenue operations, business operations, and analytics. The ideal candidate will have 15+ years of experience in operations and strategy, a proven track record in developing and executing operational strategies, and strong analytical skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.

Sr. Loan Closer

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is hiring a mortgage loan closer to join their team. The role involves preparing and reviewing loan documents, coordinating with title companies and borrowers, ensuring compliance with regulations, and leading complex closing transactions. The ideal candidate should have 4+ years of experience in mortgage loan closing, post-closing, and QC, proficiency in LOS systems, and strong communication skills. The position offers an exciting opportunity to work in a cutting-edge, rapidly growing environment with a competitive salary and benefits package.

Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Feb 28, 2025

Saviynt is hiring a Sales Enablement Specialist to manage sales content, training programs, and enablement tools. The role involves content management, sales tool optimization, training and onboarding support, operational enablement support, and data analysis. The ideal candidate should have 2+ years of experience in sales enablement, marketing, or training development, and be familiar with sales enablement tools like Highspot and CRM systems like Salesforce. Strong organizational skills, excellent communication, and an analytical mindset are required. Saviynt offers growth opportunities in a positive work environment.

Senior Sales Engineer

Company: Red Canary

Location: USA

Posted Feb 28, 2025

Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are looking for a Sales Engineer who can guide prospects through the customer journey, evangelize the Red Canary solution, and creatively identify opportunities for improvement. The role involves presales interactions, product research and development, and writing and refactoring scripts. The company offers a rich benefits program and a culture that encourages authenticity and transparency.

Senior Social Media Manager

Company: ActiveCampaign

Location: USA

Posted Feb 28, 2025

ActiveCampaign is seeking a Senior Social Media Manager with 8+ years of SaaS experience to develop and execute a global social media strategy. The role involves creating compelling content, managing social community interactions, and overseeing localization efforts for international markets. The ideal candidate will have expertise in video content strategy, strong understanding of social media analytics, and exceptional copywriting skills. The company offers competitive compensation, comprehensive health benefits, and a strong commitment to diversity and inclusion.

Social Work Care Coordinator

Company: VNS Health

Location: USA

Posted Feb 03, 2025

VNS Health is a large nonprofit home and community-based health care organization, providing comprehensive care management services across acute, home, and long-term care settings. They offer a range of benefits including referral bonuses, generous paid time off, health insurance, retirement savings, and professional growth opportunities. The role involves assessing and planning care for members, collaborating with interdisciplinary teams, and ensuring cost-effective outcomes. Qualifications include a Masters Degree in Social Work, case management certification, and minimum three years of social work experience.

Head of Product

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a company dedicated to providing high-quality early education for every child. They support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Their team is passionate, talented, and customer-focused, working remotely across various time zones. They are seeking a Head of Product & Design to establish a company product roadmap, lead product development, build and lead a high-performing team, and drive business outcomes. The role requires a proven track record in product development, strong user empathy, and the ability to lead large teams. Brightwheel offers a competitive compensation package and is committed to diversity and inclusion.

Design Director - Cash and Money Movement

Company: Wealthfront

Location: USA

Posted Feb 28, 2025

Wealthfront is seeking a Design Director for the Cash area, ideal for a design leader who enjoys strategic impact and empowering teams. The role requires strong people management, communication, and strategic thinking skills. The Cash area aims to simplify finance management using technology. Designers at Wealthfront are innovative, creative, strategic, and detail-oriented, transforming complex technology into clear, simple experiences. The role involves driving company impact, facilitating cross-functional collaboration, and supporting designers in various aspects. Key responsibilities include staffing, hiring, guiding work, growing skills, and building an inclusive culture. The ideal candidate should have 4+ years of design management experience, 10+ years of product design experience, strong communication skills, and a proven track record in setting visions and driving business impact through design.

Senior Accountant

Company: Branch

Location: USA

Posted Feb 28, 2025

Branch is a fintech company committed to empowering workers with financial freedom. They offer inclusive, transparent, and frictionless financial products. The company values its employees' voices and creativity, fostering a culture of innovation and collaboration. The Senior Accountant role involves managing various accounting functions, assisting in the close process, creating new accounting processes, and ensuring compliance with US GAAP. The role requires a Bachelor's degree in Accounting, 35+ years of relevant experience, 12+ years of financial audit experience, working knowledge of US GAAP, intermediate Excel skills, Sage Intacct experience, and strong communication skills. The base salary range is $110,120k, with benefits including health insurance, remote work options, equity, a 401k, flexible time off, and paid parental leave. Branch is an award-winning company valuing diversity and equality.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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