Excellent Customer Service Jobs in USA
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Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.
Strategic Alliances Manager
Company: Red Canary
Location: USA
Posted Jan 24, 2025
Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They are committed to their mission, values, and customers, as evidenced by their inclusion in the Forbes Best Startup Employers 2022 list. They are seeking a Strategic Alliances Manager to develop and manage key technology partnerships, with responsibilities including strategy development, pipeline generation, and revenue growth. The ideal candidate should have 5+ years of experience in the computer security industry, strong technology relationship-building skills, and a hunter mentality. The compensation range is $196,000 - $228,000 OTE plus equity.
Assessment Content Creator - High School ELA
Company: Khan Academy
Location: USA
Posted Jan 24, 2025
Khan Academy, a nonprofit organization, is seeking a talented and experienced assessment content creator. The ideal candidate will have deep knowledge of HS ELA state standards and assessment development best practices, along with 2+ years of classroom experience teaching HS ELA. The role involves contributing to the creation of K12 assessments, ensuring alignment with state standards, and collaborating with cross-functional teams. Khan Academy offers competitive salaries, ample paid time off, a remote-first culture, and a commitment to diversity, equity, inclusion, and belonging.
People Business Partner
Company: OpenX
Location: USA
Posted Jan 24, 2025
OpenX is a dynamic global organization dedicated to fostering business growth by empowering employees with the skills, knowledge, and tools needed to thrive. The company is focused on unleashing the full economic potential of digital media companies by designing and operating high-scale ad marketplaces. OpenX is committed to creating a culture of belonging through inclusive leadership and human-centered practices. The People Business Partner role involves driving employee engagement and professional growth through strategic and innovative talent initiatives, with a strong emphasis on fostering an inclusive and equitable workplace. Key responsibilities include strategic partnership, organizational development, workforce planning, coaching, cultural leadership, employee development, employee relations, HR expertise, process improvement, and compliance.
Associate Commercial Counsel
Company: Postscript
Location: USA
Posted Jan 24, 2025
The Associate Commercial Counsel role involves drafting and negotiating contracts, collaborating with various teams, analyzing risks, and maintaining a contracts database. The ideal candidate is a qualified lawyer with 3+ years of commercial transaction experience, strong organizational skills, and the ability to balance commercial objectives with company policies. The company offers a competitive salary, equity, flexible work environment, and opportunities for career growth. The hiring process includes an intro call, hiring manager call, virtual onsite interviews, a homework assignment, a final FEACH interview, reference checks, and an offer.
Principal Product Marketing Manager
Company: GitLab
Location: USA
Posted Jan 24, 2025
The role of a Principal Product Marketing Manager for GitLab AI solutions involves working closely with various teams to grow the company's market footprint. The individual will be responsible for delivering compelling messaging and differentiation, crafting persona-specific content, and coaching demand generation and revenue plays. They will also serve as the voice of the customer and industry, driving the go-to-market strategy and launch plans. The ideal candidate should have 10+ years of experience in product marketing, product management, or related fields, with a strong emphasis on B2B environments. They should possess exceptional communication skills, project management capabilities, and an in-depth understanding of developers' needs and preferences.
Senior Product Manager - Postmark
Company: ActiveCampaign
Location: USA
Posted Jan 24, 2025
ActiveCampaign is hiring a Senior Product Manager for Postmark, a transactional email product. The ideal candidate will define the roadmap, drive product execution, and collaborate with various teams. They should have deep domain knowledge in tech, particularly transactional email, and experience in SaaS product management. The role involves working with stakeholders, gathering customer feedback, and ensuring successful GTM and operational readiness. The company values diversity, innovation, and customer satisfaction, offering competitive compensation and benefits.
Proposal Specialist II
Company: American Specialty Health Incorporated
Location: USA
Posted Jan 24, 2025
American Specialty Health is hiring a Proposal Specialist II for their Marketing department. The role involves developing high-quality proposals, collaborating with sales and executive teams, and managing the creation and editing process. The position is remote and requires a stable internet connection. Qualifications include a Bachelor's degree, 35+ years of project coordination experience, and advanced proficiency in MS Office. The company values positive interactions, excellent communication skills, and the ability to work across teams.
Head of Sales & Solutions
Company: Nearform
Location: USA
Posted Jan 24, 2025
Nearform, a global tech consultancy, is seeking a Head of Sales & Solutions to drive revenue growth and expand their market presence in the Americas. The role involves leading a high-performing sales team, developing strategic sales plans, and building strong relationships with key clients and partners. The ideal candidate should have at least 10 years of experience in a sales & solutions leadership role, preferably in a technology consulting firm. They should possess a deep understanding of the software development lifecycle, strong business acumen, excellent communication skills, and a passion for technology. Benefits include medical, vision, and dental coverage, a 401k plan, comprehensive paid time off, remote work flexibility, home office support, investment in growth, and a positive company culture focused on work-life balance and wellbeing.
Product Marketing Manager - Fraud
Company: Plaid
Location: USA
Posted Jan 24, 2025
Plaid, a fintech company founded in 2013, is dedicated to improving financial interactions through innovative tools and experiences. With a network covering 12,000 financial institutions across the US, Canada, UK, and Europe, Plaid empowers thousands of developers and millions of users to live a healthier financial life. The company is seeking a Product Marketing Manager for its Fraud team, responsible for driving adoption and revenue for fraud solutions, partnering with Product, Sales, and Marketing, and influencing cross-functional teams. The ideal candidate should have 8+ years of experience in product marketing, sales, or growth, a strong presence, excellent communication skills, and a strategic mindset. Plaid is committed to fostering diversity and equal opportunities, offering a comprehensive benefit plan and competitive salary between $129,600 and $194,400 per year.
Senior Product Manager - Growth Platforms (Martech)
Company: Scribd
Location: USA
Posted Jan 24, 2025
Scribd is seeking an experienced Senior Product Manager to lead marketing technology initiatives. The ideal candidate should have strong analytical skills, hands-on experience building and scaling MarTech stacks, and a proven ability to improve marketing outcomes through technology. The role involves developing and executing the martech product roadmap, evaluating and integrating third-party tools, incorporating experimentation tech, collaborating with product and marketing teams, exploring third-party data collection efforts, guiding the team in applying best practices, and ensuring compliance with data privacy and security regulations. The candidate should have a minimum of 5 years of product management experience, with at least 2 years in a MarTech-focused role, strong knowledge of marketing automation tools, and experience managing data governance and ensuring privacy compliance.
People Services Benefits Coordinator
Company: Nava
Location: USA
Posted Jan 24, 2025
Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, and their mission is to restore trust between people and public institutions. The People Services Benefits Coordinator role involves proactively identifying benefits and leave opportunities, administering benefits and leave, and partnering with management to develop innovative solutions. The role requires 3+ years of HR experience, knowledge of HRIS systems, and proficiency in various tools for a remote work environment. Nava offers competitive benefits, generous time off, and a comprehensive employee wellness program.
Demo Platform Engineer
Company: Twilio
Location: USA
Posted Jan 24, 2025
Twilio is seeking a Demo Platform Engineer to consolidate the demo platform across Comms and Segment for the first time. The role involves creating, maintaining, and designing the full-stack demo environment, including frontend and backend code. The engineer will partner with Enterprise Architects and report to the Senior Manager of Demo Platform Engineering. Key responsibilities include building comprehensive use case demos, ensuring technical accuracy and reliability of demo environments, developing visually appealing interactive demo environments, staying updated with product enhancements, and gathering feedback for continuous improvement. Required qualifications include 3+ years of software development experience, strong understanding of RESTful APIs, web frameworks, and SaaS platforms, experience with JavaScript, Node, and React, and creative problem-solving skills. Familiarity with cloud computing, CPaaS API space, and NextJS is a plus. The role is remote but not eligible for hiring in CA, CT, NJ, NY, PA, WA, or DC. Twilio offers competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.