Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

Director, Partner Enablement - IAM/IGA

Company: Saviynt

Location: USA

Posted Jan 24, 2025

Saviynt is seeking a Director of Partner Enablement with extensive experience in Identity Management and Governance products. The role involves gathering partner feedback, driving strategic initiatives, and managing partner performance. The ideal candidate will have a Bachelor's equivalent in Engineering, 10+ years of industry experience, and strong communication skills. Saviynt offers a competitive rewards package and a dynamic work environment.

Associate Account Executive - Delphix

Company: Perforce

Location: USA

Posted Jan 24, 2025

Perforce is seeking an Associate Account Executive for the Delphix sales team, based on the West coast. This entry-level role involves learning sales principles, customer acquisition, retention, and administrative tasks. The ideal candidate should have basic CRM software knowledge, strong communication skills, proficiency in Microsoft Office, and 0-2 years of sales experience. The base pay range is $65,000 - $75,000 USD, with eligibility for a Sales Commission Plan.

Solutions Architect (Managed Services)

Company: phData

Location: USA

Posted Jan 24, 2025

The job posting describes a key role in a Managed Services team, responsible for building and managing data platforms. The role involves operating and managing modern data platforms, providing architectural guidance, and offering thought leadership. The ideal candidate should have strong SQL skills, experience with cloud-native data technologies, and production support experience in large enterprise environments. Preferred experience includes database administration certifications, experience with various data storage and integration technologies, and expertise in workflow management and orchestration. The company offers a remote-first work environment, a collaborative culture, competitive compensation, and opportunities for professional development.

VRM Operations Intern

Company: GuidePoint Security

Location: USA

Posted Jan 24, 2025

The VRM Operations Intern is a valuable resource for the VRM Team, OEM Partners Sales Operations Team, and the broader Sales Team. The intern will work part-time remotely for 12 months, earning $20 per hour. Key responsibilities include maintaining salesforce.com with vendor information, creating processes for efficiency, collaborating with the VRM team, and assisting with projects. The ideal candidate should be self-motivated, detail-oriented, a strong team player, and have excellent communication skills. Experience with salesforce.com is preferred.

Software Engineer III - Practice Management

Company: Nextech

Location: USA

Posted Jan 24, 2025

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, generous bonuses, and comprehensive benefits. They are committed to diversity and equal opportunity employment. The Software Engineer III role involves designing and developing next-generation software for the Nextech product suite, working in a SCRUM environment, and collaborating with cross-functional teams. The ideal candidate has solid knowledge of C, Angular, and MS SQL, with a minimum of 7+ years of industry experience and experience with CICD, Azure DevOps, and SaaS products. Nextech operates as a remote work organization with a generous total rewards package, including a 401k with employer match, flexible time off, and a wellness program.

Principal UX Researcher

Company: HubSpot

Location: USA

Posted Jan 24, 2025

HubSpot is seeking a Principal UX Researcher with extensive experience in quantitative methods and survey design. The role involves developing and implementing a strategy for measuring customer sentiment, designing and conducting research studies, analyzing data, and communicating insights to stakeholders. The ideal candidate will have deep methodological expertise, strong analytical skills, excellent communication abilities, and a growth mindset.

Senior Product Designer - Partnerships

Company: MyFitnessPal

Location: USA

Posted Jan 24, 2025

MyFitnessPal is seeking a Senior Product Designer to join their new Partnerships team. The role involves guiding end-to-end experiences, creating intuitive interfaces, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of product design experience, expertise in user-centered design, and proficiency in design tools. They should also have a strong understanding of interaction design, visual design, and design systems. Familiarity with WCAG accessibility standards and inclusive design practices is required. The role involves conducting user research, communicating design rationale, and promoting the company's core values. The estimated salary ranges from $120,000 to $150,000.

Account Executive - eCommerce

Company: Keboola

Location: USA

Posted Jan 24, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join its US-based GTM team. The role involves managing the full sales cycle, engaging eCommerce and retail brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS sales environment, with a background in eCommerce or digital retail. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The role is primarily remote with frequent domestic travel and occasional international travel to Prague.

Paid Search & Display Strategy & Execution Director

Company: Obility

Location: USA

Posted Jan 24, 2025

Obility is a fully remote team of 25+ professionals specializing in B2B marketing and lead generation. They offer services such as digital marketing, account management, and performance tracking. The Paid Search & Display Strategy & Execution Director role involves driving industry-leading strategies, managing multiple campaigns, and producing client-facing reports. The ideal candidate should have a degree in Marketing, excellent analytical skills, extensive experience with Google Ads, Microsoft Ads, and other display platforms, and strong communication skills.

Senior Product Manager - Platform (Top of Funnel Growth)

Company: Reddit

Location: USA

Posted Jan 24, 2025

Reddit is seeking a consumer product manager with 4+ years of experience to join the Top of Funnel team. The ideal candidate will have a strong background in system design, SEO, and data analysis. They will define and execute the vision and strategy for the Top of Funnel Platform, own the roadmapping process, and design experiments to measure platform product changes. The role involves partnering closely with engineering, design, and data science teams to deliver high-impact features and exceptional user experiences. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation.

Account Executive - Supply Chain and Logistics

Company: Keboola

Location: USA

Posted Jan 24, 2025

Keboola, a rapidly growing data management software company, is seeking an Account Executive to join their US-based GTM team. The role involves managing the full sales cycle, engaging with top transportation and logistics brands, achieving revenue goals, and collaborating with a global team. The ideal candidate should have 3+ years of full sales cycle experience in a solution-based SaaS environment, industry expertise in supply chain, transportation, or logistics, and strong technical aptitude. Keboola offers innovative technology, impactful work, growth potential, a supportive culture, and flexibility. The role is primarily remote with frequent domestic travel and occasional international travel to Prague.

Technology Enablement – OneStream Architect

Company: Riveron

Location: USA

Posted Jan 24, 2025

Riveron is seeking Senior Solution Architects with a proven background in OneStream platform implementation. The role involves collaborating with the team to develop efficient solutions, leading implementation methodologies, and mentoring team members. The ideal candidate should have a deep understanding of corporate finance, strong technical skills, and the ability to work in dynamic environments. Riveron values collaboration, diversity, and client-centric approach, offering growth opportunities and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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