Excellent Customer Service Jobs in USA

531,631 open positions · Updated daily

Looking for Excellent Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the USA area.

ETL Developer (Pentaho & AWS Glue)

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 18, 2025

Capstone Integrated Solutions seeks a Cloud ETL Developer with Pentaho and AWS Glue experience. The role involves converting ETL processes and working in a customer-focused, growth-oriented culture with remote work benefits.

Engineering Lead - Test

Company: ScienceLogic

Location: USA

Posted Dec 19, 2025

The QA Lead role involves leading test automation for an AI product, managing a distributed team, and ensuring quality standards. The position offers benefits like flexible time off, comprehensive healthcare, and a supportive work environment.

Senior Revenue Operations Manager

Company: Builder.io

Location: USA

Posted Dec 18, 2025

Builderio seeks a Senior Revenue Operations Manager to drive growth through innovative AI-powered workflows, with a focus on strategy, data analysis, and team collaboration. The role offers a competitive salary range of $150k-$185k and equity.

Solutions Engineer (Hebrew Speaker)

Company: Twilio

Location: USA

Posted Dec 18, 2025

This job posting highlights a Solutions Engineer role at Twilio, focusing on technical presales, customer success, and innovation. It outlines responsibilities, qualifications, and benefits including competitive pay and remote work options.

Lead Counsel - Community Trust

Company: Airbnb

Location: USA

Posted Dec 18, 2025

Airbnb seeks a legal professional to contribute to policy and safety initiatives, emphasizing innovation and global impact in a dynamic environment.

(Associate) Visual Designer

Company: Buildout

Location: USA

Posted Dec 18, 2025

The text describes Buildout as a CRE software company with a strong team and innovative solutions. It highlights a job opportunity for a designer with competitive compensation and benefits, emphasizing collaboration, growth, and a supportive work environment. The company promotes its mission to transform CRE tech and values diverse, driven teams.

Senior Professional Services - Technical Architect

Company: GitLab

Location: USA

Posted Dec 18, 2025

This job description outlines the role of a Senior Professional Services Technical Architect at GitLab, emphasizing technical leadership, customer engagement, and DevSecOps expertise. It highlights responsibilities such as designing architectures, leading migrations, and mentoring teams, while also detailing required skills and the company's focus on innovation and customer success.

Administrative Business Partner

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a role for an Administrative Business Partner supporting Dropbox's AI division, emphasizing proactive collaboration, operational leadership, and strategic execution. The position requires managing complex calendars, coordinating travel and events, and maintaining administrative excellence while balancing high-level priorities. Ideal candidates should demonstrate resourcefulness, adaptability, and strong communication skills in a fast-paced environment.

Senior Staff Security Researcher

Company: Cobalt

Location: USA

Posted Dec 18, 2025

Cobalt promotes a mission-driven culture focused on security innovation, offering competitive compensation, global collaboration opportunities, and a commitment to diversity. The role emphasizes research, tool development, and industry leadership while highlighting benefits like flexible work arrangements and professional growth.

Senior Software Engineer - Golang - Prime Trading Desk

Company: Kraken

Location: USA

Posted Dec 18, 2025

Kraken promotes crypto adoption through a mission-focused team and global initiatives. They seek Software Engineers to build institutional trading systems, emphasizing security, education, and client support. The role involves collaboration with traders and quants, with a focus on scalable solutions and financial freedom.

Field Marketing Manager

Company: Elicit

Location: USA

Posted Dec 18, 2025

This job posting seeks a Field Marketing Manager to establish and lead Elicits field marketing function, collaborating with sales and cross-functional teams to design programs driving pipeline growth. The role requires 3.5 years of B2B marketing experience, strong project management skills, and an entrepreneurial mindset, with competitive compensation including equity and comprehensive benefits.

Senior Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: USA

Posted Dec 18, 2025

This job description outlines a Senior FullStack Product Engineer role at Dropbox's DocSend team, emphasizing responsibilities like leading projects, collaborating with cross-functional teams, and driving innovation. The position highlights opportunities for high impact and growth in a fast-paced environment with a focus on scalable solutions and AI-enabled features. Requirements include extensive experience in software engineering and specific technical skills.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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